DPSF-Lead Business Analyst-Assistant Director

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Job Description

Service Line

GDS-Enablement Services

Sub-service Line

Digital Products & Services

Location

Trivandrum/Kochi

No. of positions

1

Title

Lead Business Analyst

Rank

Assistant Director

Type of Employment

Permanent

Overall Years of Experience

• 15 years

Relevant Years of Experience

• 10+

Role Summary:

We are seeking a highly experienced and driven Lead Business Analyst to oversee the business analysis for large-scale, high-impact solutions. This is a pivotal role that combines hands-on business analysis leadership with coaching and mentoring responsibilities for a team of Business Analysts and User Experience (UX) professionals.

You will work closely with stakeholders across business and technology domains to ensure clear requirements, strategic alignment, and a seamless user experience. As a team leader, you will guide and grow junior analysts and UX team members to ensure consistency, quality, and value in deliverables.

Position Summary

• 10+ years of experience in business analysis, with at least 2 years in a lead or senior role on large programs
• Strong leadership and team development skills, with proven experience mentoring or coaching others
• Excellent stakeholder management and facilitation skills across business and technical groups
• Demonstrated experience working alongside UX and design teams to deliver user-centric solutions
• The role requires individuals to be a creative thinker and doer to cultivate innovative ways within the organization to handle complex business challenges balancing design, technology, and business priorities
• Analytical mindset with the ability to translate complex problems into actionable solutions.
• Proficiency in analysing the customer’s business, applications and converting the business needs into viable solution blueprints.
• Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation
• The candidate must be able to communicate new ideas and provide a strategic viewpoint to ensure that recommendations not only solve customer business problems but also create sustainable business value

Roles and Responsibilities

Essential

• Business Analysis Leadership
• Lead the planning and execution of business analysis activities across large, complex program or portfolio of projects.
• Collaborate with cross-functional stakeholders to define scope, goals, success criteria, and deliverables.
• Facilitate workshops, interviews, and data analysis to gather and validate business, functional, and non-functional requirements.
• Ensure traceability of requirements from business need through to solution implementation and testing.
• Identify and manage risks, issues, and dependencies related to business requirements.
• Coaching and Mentoring
• Provide leadership, coaching, and professional development support to a team of Business Analysts and UX Designers.
• Establish and promote best practices, tools, and templates for analysis and design work.
• Conduct regular reviews of team deliverables to ensure clarity, consistency, and alignment with business goals.
• Create learning and development plans for junior analysts and help shape career progression opportunities.
• Stakeholder Engagement & Communication
• Act as a trusted advisor to senior business stakeholders, bridging the gap between business needs and technical solutions.
• Present analysis findings and recommendations clearly and effectively to various audiences.
• Champion the voice of the customer and advocate for optimal user experience design.

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