Consulting Design Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Seeking an experienced professional in learning design and development to join our team as a Global Learning Design Manager for Consulting

EY’s Global Learning function designs, develops and deploys technical and non-technical learning for EY professionals across the world.  In the Design and development team, we are applying learning science and proven technology in the development and curation of the best learning content. 

We are looking for a colleague to join our virtual team working from over 20 geographical locations across the world. We offer flexible working, the chance to work in a multicultural and multinational environment, and best in class teaming and collaboration.

The opportunity

This is a new role created in the global learning team that will give you the opportunity to make a difference by helping EY professionals globally grow their skills and accelerate their careers.

As Design Manager, you will report directly to the Consulting Design Lead to manage the design and development of learning solutions based on validated business needs for our Consulting business, ensuring quality standards are met. You will ensure agreed standards are applied and will coach Design and Development team members (including project managers and instructional designers) to deliver high quality, evidence-based learning solutions on time and budget.   

Your key responsibilities

• Work closely with the Design Lead to support design teams (internal and external) to ensure the effective design and development of learning solutions to cost, time and quality requirements
• Provide guidance to design and development team members to deliver high quality, evidenced based learning solutions with impact for our people and the business.
• Ensure satisfactory completion of each phase of the Define, Design and Develop process through common methods and templates 
• Ensure all key resources (including vendors, subject matter resources and technical reviewers) are supported effectively throughout design and development
• Work closely with the Learning Deployment team to ensure deployment planning is considered early in the design process and identify any considerations for learning design
• Support pilots and train the trainers as required 

Skills and attributes for success

To qualify for the role you must have 

• Knowledge of learning science and evidence-based design standards and practices to ensure that EY’s learning content is of the highest quality and has the desired business impact 
• Strong project management, organization, and time management skills - ability to set priorities, and be proactive in constant changing priorities 
• Strong influencing and communication skills - maturity to interact with Business Partners, Subject Matter resources and vendors, ability to deal with competing points of view and manage conflict
• Strong people leadership skills - ability to effectively manage and supervise resources with diversity and inclusiveness, ability to resolve issues or challenges as they arise
• Minimum of 5 years experience in managing learning design and development projects, preferably at a global level and/or to a dispersed client base
• Willingness to be part of a global team, including working alternative hours when required

Ideally, you’ll also have

• Creativity and out-of-the-box thinking in finding new ways of doing things
• Demonstrable experience of managing change initiatives in global, matrix organizations 
• Demonstrable experience of working in fast-paced, stressful environments to deliver required results
• A bachelor’s degree and ideally higher professional or masters qualification in a related discipline

What we look for

An experienced learning professional who strives to exceed client needs, keeps in touch with the newest developments in learning and realizes evidence-based innovative learning solutions. 

A role model who supports the development of others through coaching and providing constructive feedback.  

A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions, valuing and leveraging diverse perspectives. 

What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.