CBS-Markets-Ops And Reporting-EMEIA FSO Alliance Operations Support Specialist

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity
The EMEIA FSO Alliance Operations Specialist will function out of the Alliances & Ecosystem Center and will be responsible for providing ongoing operations support for EMEIA FSO Alliances as part of the broader global Ecosystem Relationship Enablement function.  The incumbent will co-develop and thereafter, operationalize the operations support delivery model, ensuring seamless service delivery for ongoing initiatives and will also be responsible for executing special projects that are assigned from time to time.    

Your key responsibilities
As part of EMEIA FSO Alliances team, you will handle multiple responsibilities like Project Management, Reporting & Analysis, stakeholder management, etc. The role requires a comparable work experience, strong excel and visualization skills, the ability to prioritize, work ethic and attention to detail as the role has a high focus on accuracy and timeliness. 
The role also requires effective communication skills, including communication over emails and MS Teams, aiming to support the business and its leaders, especially senior leadership.

• Support EMEIA FSO Alliance Partner sponsors with Regional Alliance plans and execution  
• Prepare executive reports and provide summary to the senior leadership including financial reports, disseminate data and insights from the Global dashboard for our Alliance sponsors and wider team, present performance against Plan, pipeline updates at weekly team meeting. Lead on Alliances financial reporting processes including GTER tracking
• Check all new opportunities, strategic pursuits for tagging, follow up with pursuit teams directly, getting any tagging actioned
• Prepare regular meeting materials for the leadership, work with Alliance sponsors (Microsoft, SAP, SNOW, etc) on any presentation materials, content, writing up of case studies
• Help to drive operational improvements and efficiencies 
• Manage complex requests involving multiple functions related to EMEIA FSO Alliances and Ecosystem
• Lead on Alliances related knowledge, awareness and BMC activation - work across regional teams including BMC, L&D, Consulting
• Play a key contributing role on key Alliance’s initiatives for EMEIA FSO 
• Work with senior leadership, supports new Alliance formation activities including coaching of  teams interested in forming new relationships, assisting with business cases etc. Own and facilitate onboarding training
• Work with Regional and Country Alliances leaders to activate and embed Alliances across the Region including internal awareness, campaigns, L&D, setting up of networks, success stories etc
• Day to day coordination of the Markets Alliances team including team meetings

Skills and attributes for success

• Knowledge of sales operations and opportunity life-cycle
• Able to network effectively across and above Region to gain visibility, profile and engagement around Alliances
• Experience of developing business relationships with senior stakeholders.
• Strong team player
• Excellent relationship builder
• Well-developed oral and written communication skills
• Able to present effectively and incisively
• High degree of personal drive and motivation to succeed.
• Capability to comprehend EY’s solutions in Assurance (e.g. Audit), Advisory (e.g. Risk and Performance Improvement), Tax, People Advisory Services and Transactions 
• Business acumen and adaptability – capable of quickly understanding the needs of the business and able to align with changing customer expectations
• Ability to grasp or quickly understand the process, objectives of projects and move to delivery mode in a short timespan
• Proactive and able to handle responsibilities independently
• Attention to detail - utmost importance e.g. content, numbers, formatting, etc.
• Ability to extract and summarize key messages from written content
• Effective time management and prioritization
• Excellent communication – verbal and business writing skills
• Experience in managing operational processes    
• Self-motivated towards continuous learning and upskilling
• Strong interpersonal skills - Confidence, maturity & ability to team and build strong client relationships
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s own/ other’s cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments
• Solution oriented - Ability to focus on solutions in ambiguous and uncertain circumstances 

To qualify for the role, you must have

• MBA or equivalent 
• University Graduation (Tech graduation preferred)
• 9+  Years of work experience
• Flexible, based on assignment

Ideally, you’ll also have

• Basic understanding about Alliance business model
• Exposure with driving strategic initiatives 

Technologies and Tools 

• MS Office tool – Excel, PowerPoint, Teams and other collaborative tools
• Basic understanding of PowerBI will be useful.

What we look for 

• A dynamic individual who is ready to think out of box to come up with solutions to drive the operations more efficiently and support at strategic level to help grow the overall alliance business.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

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