CBS-Markets-OCC-Assistant Director-EMEIA FSO Campaigns Operational Lead

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Assistant Director | EMEIA FSO Campaigns Operational Lead | Operations Management CoE | EY GDS MBA

Our purpose, at EY, is building a better working world. The Operations Management CoE within EY GDS is a dynamic and multi-offering function consisting of more than 300 employees across India, the Philippines and Poland with six global support centers. We provide operational excellence through methodologies and tools to build sustainable processes and practices. With functions such as global and regional operations, go-to-market enablers and business enablement, the Operations Management CoE continually supports EY’s growth endeavors. Our work aims to help reinforce our purpose of building a better working world for our people, our customers and communities.

The opportunity

As a Campaigns Operational Lead, you will be given a chance to build a career as unique as you are with global scale, collaborative, inclusive culture and technology practices. You will work closely with business leaders across the UKFS practice, provide your unique voice and perspective, and help cultivate knowledge, insights and best practices for delivering exceptional client service and marketplace wins. Your core focus will be to work with stakeholders at Partner and Director level to enable business decisions by leveraging data analytics and reporting.

Your key responsibilities

• Implement operational strategies for campaign management to drive business growth.
• Provide senior leadership with actionable data insights to inform strategic planning and investment decisions.
• Design and prepare dashboards and reports that communicate critical business indicators for senior leadership review.
• Deliver comprehensive reports that offer a holistic view of the business pipeline and revenue.
• Source and aggregate insightful data from internal and external sources to inform campaign strategies.
• Utilize digital platforms, automation tools, and analytics to refine existing processes for increased efficiency.
• Act as a senior advisor to stakeholders, disseminating key campaign information and updates.
• Independently manage project planning and provide operational execution across campaign initiatives spanning all 3 sectors Insurance BCS and WAM
• Skills and attributes for success
• Stakeholder management and project handling:
• Understand stakeholder requirements based on business context.
• Manage and drive initiatives, clarify objectives, priorities, scope changes and timelines.
• Collaborate with opportunity and data owners to ensure sales, pipeline and revenue data hygiene.
• Develop and facilitate end-to-end network meetings for the senior leadership.
• Coordinate projects, initiatives and campaigns.
• Collaborate and work with leadership networks and adapt to various social styles.

Soft skills:

• Ability to articulate concisely with an exceptional attention to detail.
• Capability to resolve issues independently and in a team.
• Challenge insightfully, and propose credible solutions.
• Enjoy a team-based environment and respect others' opinions.
• Willingness to learn new tools, technology, global developments and processes.
• Create strong and positive rapport with leadership as well as the team members.

Leadership and people management:

• Take ownership and demonstrate self-sufficiency
• Demonstrate strong operational acumen to create impactful relationships with Senior leadership
• Suggest, develop and provide solutions based on actionable analytics
• Work in a dynamic environment with proven ability to multitask and prioritize effectively
• Ability to coordinate projects, initiatives, campaigns and network events
• Review, update and validate critical links by collaborating with local teams
• Work in a dynamic and flexible environment with proven ability to multitask and prioritize effectively

To qualify for the role, you must have

Educational qualification

• Graduate or post-graduate degree in in Business Management or Commerce or any relevant course

Experience

• 7+ years’ experience in program management within a professional services or consulting environment
• Proven track record of successfully managing complex programs from conception to completion
• Strong strategic thinking and analytical skills
• Excellent communication and interpersonal abilities with experience in client-facing roles
• Flexibility to adapt to changing priorities and navigate ambiguity in a dynamic business environment.
• Responsible for supporting PM with the day-to-day management and smooth operation of various programs
• Contributes as an effective team member and takes accountability for deliverables

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
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