CBS-BMC-Technology Enablement - Product Manager - Assitant Director - Internal Platforms

Discipline BMC- Technology Enablement

Role Type  Product Manager - Internal Platforms

The opportunity

The Brand, Marketing and Communications (BMC) Product Managers – Internal Platforms manage global technology, delivering within tight deadlines and with competing priorities, ensuring that EY operates a best-in-class Internal Marketing technology stack. This role will focus on Product Management of Intranet (AEM CMS) - platform used to manage our intranet (including Marketo which is integrated into Intranet AEM which is the internal strategic communication tool), EY Ripples - the platform that manages our global Corporate Responsibility program, & Alumni Portal, the platform (CMS) that connects current and former EY professionals.

Your key responsibilities

In this role, you will manage technology implementation within the BMC organization and help transform our digital capability in collaboration with the global delivery team:

• You form part of a wider team, managing the implementation of the BMC Technology roadmap in the global executive, ensuring that it is scalable in 100+ countries. You will collaborate with teams across BMC, Markets, Knowledge, EY technology, our regions, and our partner agencies.
• You are driven by a relentless desire to create elegant systems that will grow our digital footprint and reach, support lead generation and conversion, and more generally enable the marketing function with technology.
• You will manage and/or participate in the development, rollout and delivery of Intranet AEM , EY Ripples, & Alumni Portal platform considering business requirements, resourcing and timelines.
• In parallel with the technical implementation and delivery, you will assist with the creation of the product operating model incorporating both the technical and business operating models, to ensure AEM Intranet, EY Ripples and  Alumni Portal are properly embedded and managed within the organization and maximize our operational agility and excellence.
• Project Management experience in managing and driving teams to deliver and integrate the tech into BAU.
• Coordinating communications and meetings involving senior stakeholders from BMC.

Skills and attributes for success

• Good understanding of the marketing and communication technology stack and building elegant integrated systems
• Relentless focus on project delivery within given constraints and a constantly changing environment
• Ability to promote best practices in the digital landscape to a wide range of stakeholders
• Ability to understand business needs and deliver cross-firm collaboration to drive business growth and deepen buyer engagement
• Ability to thrive in a dynamic, fast-paced, agile environment
• A strong team player, comfortable working collaboratively, virtually and independently
• Excellent communication, presentation and networking skills – able to effectively manage and influence key stakeholders as well as a broad range of internal and client facing professionals in both technical and non-technical audiences
• Ability to work under pressure and to tight deadlines, managing multiple priorities effectively
• Ability to synthesize complex information into simple, high impact messages, verbally and in the written form

To qualify for the role you must have

• 7+ years of managing digital products (AEM CMS or other related CMS platforms)
• 8+ years of implementing marketing/communication technology, a strong grasp of B2B digital content and channel strategies
• Broad knowledge of functional disciplines such as email marketing, social media, web, online advertising, search marketing, influencer marketing, analytics etc.
• Proven experience of data driven marketing and deep knowledge of current regulations like GDPR and the e-privacy directive
• Experience in a cross-border role, successfully managing complex projects at a regional or global level.
• Formal project management qualification in Prince II, PMP etc, or working towards same

Ideally, you’ll also have

• Experience working with highly diverse and geographically dispersed teams
• An outgoing personality and a great sense of humor

What we look for

We’re looking for an experienced, high energy self-starter with the experience to take on challenges, collaborate with and understand a diverse group of marketing and business stakeholders, and have the appetite to drive ideas through.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.