CBS - BMC - Communications and Engagement - Assistant Director

Communications & Engagement Manager – Global Corporate Responsibility (BMC)

The opportunity

The role will work closely with Global Corporate Responsibility stakeholders, team members and the wider BMC team to deliver the EY Ripples communications & engagement strategy. It will sit as part of the Global Business Enablement Communications & Engagement team, and reports to the Global Corporate Responsibility Communications & Engagement Leader.

About Global Corporate Responsibility and EY Ripples

EY is on a journey to transform its positive impact by becoming an accelerator of sustainable, inclusive growth, advancing innovation and practices that enable as many people as possible to contribute to, and share in the benefits of, economic growth. This includes significantly increasing our social impact, operating responsibly across all aspects of our business, and combatting climate change. 

EY Ripples is our global corporate responsibility program that brings together the global EY network in an effort to achieve one shared vision: to positively impact one billion lives. Through EY Ripples, the GCR team takes a consistent, global approach to engage and inspire thousands of our people to give their time to work with beneficiaries, applying their professional knowledge, skills and experience across three strategic focus areas:

• Working with impact entrepreneurs
• Supporting the next generation workforce
• Accelerating environmental sustainability

We extend the value of EY knowledge to address these strategic focus areas, including skill-based volunteering opportunities that are available to our people (ranging from a few hours to several months), self-service digital tools for beneficiaries and ecosystem platforms.

Your key responsibilities

• Support the CR Communications and Engagement Leader in crafting and executing the GCR communications strategy, as well as campaigns designed to boost employee awareness and involvement in EY’s Corporate Responsibility goals.
• Independently craft communications strategies for targeted campaigns within the overall GCR communication strategy, working directly with senior stakeholders. 
• This involves coordinating all elements of communication plans, developing messages, maintaining and improving channels and creating assets that reflect the global CR ambition and vision, ensuring they effectively reach internal audiences worldwide. At the same time, messages should be adaptable for local input and integration across relevant channels.
• Prepare reports showing the reach and impact of Communication & Engagement initiatives by tracking campaign metrics, assessing engagement success, and recommending improvements.
• For specific campaigns, collaborate independently with stakeholders to shape core messaging and develop supporting assets.
• Create engaging communication content for a range of platforms such as videos, newsletter articles, social media posts, podcasts, webcasts, presentations, and more.
• Work closely with Regional BMC and CR network teams to help deliver dynamic, localized communication campaigns.

Skills and attributes for success

• Experience working in a strategic CE role, ideally including a focus on social impact
• First class writing and editing skills
• Strong influencing skills; confident working with internal stakeholders
• Extensive knowledge and experience of working across EY’s internal channels, eg SharePoint, Viva Engage, Intranet, Marketo etc.
• Knowledge, skills, and experience working successfully in a cross-cultural/geographically dispersed team
• A strategic, collaborative and inclusive mindset
• A demonstrable passion for social impact and sustainability issues
• A solid understanding of the All in strategy and refreshed EY brand program, and what this means for BMC / CE
• A consultative approach, using strategic thinking skills and your ability to take initiative and willingness to adapt, influence, and challenge
• An eye for detail and with a commitment to quality
• Have a high interest in using AI and agents to drive forward the communications agenda—bringing fresh thinking, ingenuity, and innovation to our communications.

To qualify for the role, you must have

• 10+ years CE experience in a similar role
• Bachelor or masters degree
• Demonstrable experience creating internal communications strategies and managing internal campaigns
• Excellent writing ability and experience in various forms of writing, including strong editing and proofreading skills
• Excellent stakeholder management and influencing skills; strong presentation skills
• The business acumen to understand the leadership strategy and translate it into deliverables

What we look for

• Creative mindset
• Strong communication skills
• Strong listening skills
• Results and action oriented
• Collaborative and inclusive.