CBS - AWS - Creative Services CoE - Supervising Associate-Creative Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

EY GDS Creative Center of Excellence (CoE) is an inhouse agency that helps EY teams build a better working world by delivering high-impact, high-quality and on–brand creative solutions. People in the CoE help create experiences that are not just creatively inspiring, but also strategically precise and deeply human — across multiple media platforms.

As a Supervising Associate — Creative Manager, you will lead a creative team that excels in designing and deploying innovative, out-of-box solutions that help EY win bigger and better in the marketplace. Working closely with the CoE leader, Global Creative Director, and other function heads on a day-to-day basis, you will set the vision and build strategies to ensure exceptional service delivery, effective stakeholder management and efficient people management. A strategic thinker with strong business acumen, you can anticipate changes, identify competitive opportunities, and lead transformational initiatives in an evolving creative ecosystem.

Your key responsibilities

• Lead and inspire a large creative team of creative designers, art directors, project managers and project coordinators, to deliver best-in-class service
• Lead and project-manage complex, high-visibility projects, navigate any ambiguity and act as a strategic advisor to clients and internal stakeholders
• Build and sustain a high-performing team by driving efficient people management processes that involve staffing, coaching, learning and development, and performance management
• Collaborate with other creative managers to build creative and operational best practices that align with the business objectives and strategy to provide exceptional service delivery
• Successfully manage the service-level agreements (SLAs) of your team through regular metrics monitoring and proactive redressal of any anticipated risks
• Be a part and contribute towards various organizational initiatives

Skills and attributes for success

• A user-centric mindset with creative, innovative, and analytical approach
• Exceptional project management, risk management and team management
• Proven mentoring, supervisory and team-building skills
• Strong leadership skills with the ability to drive innovation, engagement and high performance
• Ability to build and leverage relationships with and influence multiple internal groups across all levels of the organization
• Excellent communication, active listening and tactical skills when working with team members and business partners
• Demonstrated ability to thrive in a high-performing culture
• Strong conflict resolution, negotiation, influencing and persuasion abilities

To qualify for the role, you must have.

• Bachelor’s degree in a related discipline with high standard leadership skills and growth strategy*
• Strong knowledge of visual design and creative strategy and be well-versed with execution of creative vision within the modern digital landscape
• Experience and proficiency in both Mac and PC environments, Adobe Creative Suite, Microsoft Office, Teams, Outlook and all relevant digital tools
• Experience across a range of digital, social, and integrated media
• Knowledge of social platforms (Twitter, LinkedIn, Instagram, YouTube, Facebook, Pinterest etc.)
• 10+ years of overall experience in a global environment, preferably
• Minimum 3 years of creative management experience in a related industry working in a fast-paced, matrixed agency or in-house team environment.

Location specific qualification requirements may differ for Manila, Poland, and Argentina.  Kindly consult with respective Talent SPOCs for specific information.

Ideally, you’ll also have

• Experience of managing or leading workstreams and project initiatives on large scale transformation projects

Technologies and Tools

• Experience and proficiency in both Mac and PC environments, Adobe Creative Suite, Microsoft Office, Teams, Outlook and all relevant digital tools

What we look for

• Strong business acumen along with creative vision
• Creative problem-solving mindset with a flexible can-do attitude
• A growth mindset creative who loves to collaborate, ideate and deliver breakthrough work
• Experience in leading and managing creative teams, as well as developing junior creative talent
• Self-starter who loves challenges and makes big things happen by working together
• Experience working with global clients
• Confidence, maturity and ability to build strong client relationships
• A strong team player who is comfortable working collaboratively with others

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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