Associate-Resource Analyst

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

We are looking for Associate – Resource Management Systems who will be responsible for performing project activities related to a portfolio of Resource Management products/applications. Reporting into the Supervising Associate/Project Manager, you will be part of a team that will deliver high-quality services to global RM/EM stakeholders on the application that supports the RM/EM functions.

This role encompasses a wide range of responsibilities pertaining to technical products. This could include but are not limited to, deployment of new products, enhancements to existing products or decommissioning of products as directed by the global firm. 

Your key responsibilities

• Responsible for coordinating tasks within various teams internally and with Vendor
• Defining and prioritizing product features and roadmaps to align with business goals and customer needs.
• Gathering and analyzing customer data to inform product decisions.
• Collaborating with cross-functional teams, such as engineering, design, and service lines, to ensure that the product is developed and delivered successfully.
• Managing the product development process, including coordinating activities, tracking progress, and identifying and addressing any issues or risks.
• Ensuring project deadlines are met, escalate appropriate risks
• Organizing, attending, in stakeholder meetings
• Project communications with internal and external project teams as well as stakeholders
• Preparing necessary presentation materials for meetings
• Documenting and following up on important actions and decisions from meetings
• Determining project changes as communicated to lead
• Work closely with the Product Owner/ development team, to help prepare, co-ordinate and deliver activities such as testing, change management and communication plans
• Providing administrative support such as scheduling workshop, arranging testing, creating collaboration site for project documentation
• Assists in testing, troubleshoots issues and finds solutions
• Responsible for the maintenance of ongoing documentation, SharePoint, including training collateral and video content
• Responsible for the execution of programs and procedures, as well as the review and evaluation of output and systems
• Responsible for monitoring and resolving SNOW tickets assigned to Level 2
• Providing support and guidance to the product team and serving as a subject matter expert on the product and its market.
• Managing escalating issues or tickets relating to key interfaces between local tools and global systems.

Skills and attributes for success

• Exceptional communication skills - both written and oral
• Demonstrate strong organizational skills and structured thinking abilities
• Maintain/update all project related trackers e.g Project plan, Risk tracker, budget tracker etc.
• Demonstrate strong interpersonal and analytical skills
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs  
• A bachelor's degree in a field such as business, computer science, engineering, or a related field.
• Experience working in product development, engineering, or a related field.
• Knowledge of product management methodologies and best practices.
• Strong analytical and problem-solving skills.
• Excellent collaboration abilities.
• Experience working with cross-functional teams and managing complex projects.

To qualify for the role, you must have

• Overall - 2 to 3 years of experience
• Graduate – Bachelor’s degree – Any discipline
• Minimum 2+ years of corporate experience with at least
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
• Responsible for supporting PM with the day-to-day management and smooth operation of various projects.
• Contributes as an effective team member and takes accountability for deliverables
• Flexible to Support US/ EMEIA and APAC time zone

Technologies and Tools

• Proficient in MS Project / Planner/ Word / PowerPoint / Excel - working knowledge of MS office.
• Azure DevOps exposure (desirable)

What we look for

• Willingness to learn              
• Time Management
• Listening Skills
• Communication skills (Comprehend, verbal & written)
• Customer Focus
• Planning and Organizing

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Work with a bright, friendly and energetic team in multicultural environment.
• Excellent opportunities for career growth, developing personal and business skills by working in a dynamic worldwide network of first-class professionals.
• Learning and development programs and on-the-job training.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

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