UX/UI Design Lead

Location: Katowice

Hybrid model: 2 days office/3 days remote

UX/UI Design Manager 

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. Join EY GDS as UX/UI Design Manager and be part of a global team of digital strategists, gain international experience, and work with global experts for leading market players, multinationals, and innovators. Help other companies be people centered, data informed and technology enabled. Co-design and deliver brands, products and services that create value and differentiation for customers, employees and for businesses.

The opportunity

The Studio+ GDS Poland team seeks an accomplished Innovation and Experience Design Manager to provide strategic leadership on projects and oversee a team of designers engaged in developing advanced internal EY platforms.

You will take up opportunities in Digital Product Design, Customer Experience Strategy, User Experience Design and User Interface Design. You will lead the end-to-end creation of digital products, managing every phase from initial discovery through delivery. This includes developing proposals, shaping digital concepts, conducting discovery and research, facilitating workshops, mapping out user flows, designing high-fidelity interfaces, building prototypes, testing solutions, launching products, and continuously optimizing their performance.

Your key responsibilities

• Lead, mentor, and guide a team of designers, making critical design decisions, setting direction, and ensuring design excellence throughout project lifecycles.
• Collaborate closely with stakeholders and clients, providing expert advice, gathering requirements, conducting user interviews and usability tests, and validating concepts to align solutions with business goals.
• Design and deliver high-quality UX/UI solutions by creating user flows, wireframes, mockups, and interactive prototypes—directly executing all stages of the design process for digital products.
• Work cross-functionally with developers, business analysts, and other teams to ensure seamless implementation of design solutions, addressing technical constraints, and maintaining alignment with project objectives.

Skills and attributes for success

• Proficiency in design thinking methodologies and user-centered design principles.
• Open mind, deep diving into the challenges and eagerness to constantly learn and self-develop.
• Ability to employ latest Agile & Lean UX methods and work with Business, Project & Development, BA teams to create and deliver Design, UI & UX offerings.
• Understanding the limitations of client/ internal tech stacks, ecosystems or business model and provide design advice where necessary.

To qualify for the role, you must have

• Full working proficiency in English (oral and written).
• Over 10 years in design, including 3+ years leading UX/UI projects and teams.
• Strong portfolio showcasing your UX/UI design work.
• Experience developing and implementing digital product and customer experience strategies, aligning design initiatives with broader business goals.
• Readiness to be hands-on in Figma, to conceptualize and design web applications.

Ideally, you’ll also have

• Knowledge of user research, usability testing, analytics, and metrics.
• Design Systems and prototyping abilities.
• Ability to design and facilitate workshops.

What we look for

• People with commercial acumen, technical experience and enthusiasm to work with companies across the globe  
• People not afraid to step out of their comfort zone, travel and build strong relationships with partners from different cultures

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across four locations – India, Poland, Mexico and the Philippines – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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