Learning Design and Development Senior Specialist

Learning Design and Development Specialist

Location: Wrocław / Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​

Join EY and help to build a better working world.

The opportunity

This role in the global Mercury Support Team will give you the opportunity to make a difference by leading Mercury learning projects and applying evidence-based standards to design new and improve existing Mercury learning content. EY associates across the globe will benefit from the Mercury learning content and reference guides you design and enhance.

Your key responsibilities

• Follow EY’s evidence-based learning design processes to design new materials (aligned with major Mercury enhancements) and re-design existing materials that comprise the global Mercury learning curriculum
• Apply a performance-focused approach to instructional design, identifying root causes of performance gaps and recommending the most effective learning or non-learning interventions
• Assessing the impact of Mercury training programs and materials on users’ performance and adjusting to improve effectiveness. 
• Maintaining and updating training materials, ensuring they are relevant, accurate, and aligned with organizational goals. 
• Conduct instructional design quality reviews on new and existing learning solutions using the EY Design Quality Checklist
• Ensure written quality of learning content and proof-read learning materials to ensure consistency
• Collaborate closely with developers to ensure finished materials are authored as specified
• Research emerging learning technologies and provide guidance on how to implement within the Mercury learning curriculum

Skills and attributes for success

To succeed in this role, you will be truly passionate about designing compelling learning experiences. You will be up to date on the latest research about learning and understand how to incorporate learning into the flow of work. Your career shows a dedication to workplace learning and how technology can take any learning experience to the next level of learner engagement.

To qualify for the role, you must have

• Excellent written and verbal communication skills; ability to write effective instructional text, audio and video scripts and other design documents
• Excellent influencing skills and executive presence; maturity to interact with senior business leaders, high level SMRs, and workstream leads
• Experience using learning science and evidence-based design standards and practices to ensure that the Mercury learning content is of the highest quality and has the desired business impact
• A keen eye for detail, strong organizational skills, and the ability to manage multiple projects simultaneously.
• Ability to use learning technology and tools, desktop applications, and relevant knowledge tools
• Willingness to be part of a global team, including working alternative hours when required

Ideally, you’ll also have demonstrable experience with

• Designing eLearning that aligns with digital accessibility guidelines
• Using tools like Articulate 360, Camtasia, digital adoption platforms and Gen AI, or similar course authoring software
• Design and produce high-quality instructional videos using Adobe Creative Suite tools (After Effects)
• Managing change initiatives in global, matrix organizations
• Working in fast-paced environments to deliver required results

What we look for

To excel in this role, we are looking for an experienced learning professional who strives to exceed client needs, keeps in touch with the newest developments in learning and realizes evidence-based innovative learning solutions. You are a role model who is creative, sets the tone for quality and delivers continuous improvement. Ultimately, you are a professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions, valuing and leveraging diverse perspectives.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.