Business Support Specialist for Vendor Onboarding

Business Support Specialist for Vendor Onboarding

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

We are seeking a proactive and accountable professional to join the BRIDGE team to handle GDS Poland. This role is part of the SCS team and focuses on pre-purchase activities including vendor onboarding and ensuring risk compliance through the BRIDGE internal process.

Your key responsibilities

• Manage end‑to‑end vendor onboarding, ensuring full compliance with risk‑management requirements through the BRIDGE process.
• Collaborate with service line requestors to collect, verify and validate business requirements.
• Partner closely with Procurement, Risk Management, Independence, and Finance to ensure smooth and timely process completion.
• Maintain accurate and up‑to‑date documentation for all onboarding and compliance activities.
• Take full ownership of assigned tasks, delivering high‑quality outputs with accountability and attention to detail.
• Communicate effectively with service lines in both English and Polish.

Skills and attributes for success

• Exceptional communication skills - both written and verbal
• You possess a very good knowledge of MS Office package (Excel-PowerPoint and Outlook)
• Excellent communication and organizational skills
• You are detail oriented and eager to analyse and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are a good team player and can organize teamwork
• You are strong and highly motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.
• Foster an efficient, innovative, and team-oriented work environment
• Experience with compliance processes will be considered a strong asset

To qualify for the role, you must have

• You are detail oriented and eager to analyse and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are strong and highly motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.
• Self-educate and seek additional knowledge
• Ability to prioritize workload and deliver outputs within deadlines
• Strong communication and partnering skills with people of all levels of the firm

What we look for 

• Team player: self-driven and ability to work independently.
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s other cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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