Business Services Support Specialist

Business Services Support Specialist

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

Joining EY Global Delivery Services Poland, you will become a part of a very dynamic team with the possibility to make your mark. So, whenever you are interested in being right at the heart of that challenge, we have interesting opportunities for you

Your key responsibilities

• Manage end-to-end invoicing processes, including invoice creation, data preparation, review, and finalization, ensuring accuracy and compliance with purchase orders.
• Extract, analyse, and validate invoicing data from SOWs (external) and IOMs (internal subcontracting).
• Collaborate with client vendors and internal teams (AR/AP) to resolve invoicing issues and ensure smooth payment processing.
• Prepare complex settlements and interfirm statements in line with internal policies.
• Capture and maintain billing metrics in relevant systems and support technical implementation in respective tools.
• Carry out billing-related activities such as invoice handling, shipping, and dunning processes.
• Conduct proactive analysis, discussions, and evaluations with Engagement Teams regarding services and projects provided for accounts.
• Time, expense, budget, margin analysis and calculations
• Encouraging knowledge sharing and sharing best practices
• Stay connected with the business and functional experts

Skills and attributes for success

• You are detail oriented and eager to analyze and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality is one of your strong side

To qualify for the role, you must have

• You are fluent in English language (written and oral)
• You possess a good knowledge of MS Office package (Excel-PowerPoint and Outlook)
• Excellent communications and organizational skills

Ideally, you’ll also have

• Self-educate and seek additional knowledge
• Ability to prioritize workload and deliver outputs within deadlines
• Strong communication and partnering skills with people of all levels of the firm

What we look for

We are interested in hiring a English or German-speaking candidate, team player with strong communication and organization skills as well as proactive attitude, with high level of energy. You should be able to independently complete your regular responsibilities according to deadlines, communicate with other teams in order to resolve daily challenges and show professionalism while day-to-day contact with EY clients and partners

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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