Workforce Management Specialist - Talent Team (Senior Associate / Supervising Associate) - Pakistan

Workforce Management Specialist – Talent Team (Senior Associate / Supervising Associate) - Pakistan

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We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

In a business where our people are our products, inspiring excellence in how we engage with our clients is something we are passionate about. As part of the Experience Management Function, you will be part of the regional MENA Talent team and act as the key contact for the talent pool’s strategic experience allocation and capacity management.

This role is a resource management and workforce-planning specialist who activates the day-to-day operations of the Experience Management (XM) function. Your role is to ensure we maximize business performance and deliver on our talent promise through proactive management of our talent pool.

You will achieve this by:

• Allocating the right people to the right role, at the right time
• Supporting project demand prioritization and supply augmentation
• Identifying and providing insight about workforce planning, skills, capability and trends
• Using your specialist knowledge and relationships to ensure we maximize productivity and develop our talent through on-the-job experiences

Your key responsibilities

• Stakeholder management – Responsible for managing key relationships within the talent pool
• Utilization management – Managing utilization of employees to achieve utilization targets
• Pipeline and demand management – Ensuring direct connectivity between pursuit teams and the Experience Manager
• Talent pool management and experience optimization – Actively managing bench and available capacity by understanding capability and proactively identifying opportunities for all available resources
• Experience optimization – Highlighting capability outside the home talent pool via cross-functional, cross-border or cross-region allocation to maximize productivity
• Experience management – Promoting identification and delivery of career experiences as part of every engagement
• Leakage management and data quality – Ensuring ubiquitous and effective use of key enablers and high-quality data to support rapid decision-making
• EYU and development – Building individual capability and personal brand through detailed development plans that deliver the learning, coaching and experiences needed to grow
• Continuous improvement – Supporting the rollout of initiatives on behalf of the resourcing leader and identifying opportunities to improve team performance

Skills and attributes for success

• Strong communication skills (both written and oral) and strong interpersonal skills
• A positive and enthusiastic attitude
• Strong personal integrity with adherence to strict confidentiality
• Ability to build relationships at all levels

To qualify, you must have

• Experience with workforce planning and/or business operations within a professional services environment
• Refined relationship and stakeholder management skills
• Strong knowledge of business systems with refined data analysis skills
• Experience working closely with colleagues in a high-performing team

Ideally, you’ll also

• Hold a degree or postgraduate qualification in a related discipline
• Have people management and development experience

What we look for

We’re looking for people who can combine great listening skills, collaboration, influencing ability and commercial acumen. Thriving in an ever-changing, diverse and multicultural environment—while delivering exceptional quality and demonstrating passion for your work—will set you up for success.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. In addition, we offer:

• Continuous learning – You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you – We’ll provide the tools and flexibility so you can make a meaningful impact, your way
• Transformative leadership – We’ll give you the insights, coaching and confidence to be the leader the world needs
• A diverse and inclusive culture – You’ll be embraced for who you are and empowered to use your voice to help others find theirs

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

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