Recruitment Operations Manager

Role Purpose: The Talent Attraction & Operations Assistant Manager is responsible for supporting the talent acquisition strategy and managing the operational aspects of the recruitment process. This role involves assisting with the development of sourcing strategies, overseeing recruitment logistics, and ensuring the recruitment team's operational efficiency.

Key Responsibilities:

Recruitment Operations Management: • Assist in managing the day-to-day operations of the talent acquisition function, ensuring processes are efficient and effective. • Oversee the applicant tracking system (ATS) and other recruitment technologies to optimize the recruitment workflow. Sourcing Strategy Support: • Support the development and execution of creative sourcing strategies to attract high quality candidates. • Work with the talent attraction team to identify and engage passive candidates through various channels.

Candidate Experience Coordination: • Coordinate efforts to ensure a positive candidate experience throughout the recruitment process, from initial contact to offer stage. • Implement feedback mechanisms to continuously assess and improve the candidate experience. Recruitment Analytics: • Monitor recruitment metrics and provide reports on key performance indicators (KPIs) to help inform talent attraction strategies. • Analyse data to identify trends and areas for process improvement.

Stakeholder Collaboration: • Collaborate with hiring managers and HR business partners to understand hiring needs and provide operational support. • Build relationships with external vendors, such as recruitment agencies and job boards, to support talent sourcing efforts. Team Support and Development: • Provide guidance and support to the recruitment team, helping to resolve operational issues and improve performance. • Assist with the training and development of recruitment staff on operational best practices and recruitment technologies.

Employer Branding Assistance: • Contribute to employer branding initiatives by ensuring job postings and recruitment communications align with the company's brand and values. • Support recruitment marketing campaigns to enhance the organization's visibility in the talent market.

Diversity and Inclusion Efforts: • Support diversity and inclusion initiatives within the recruitment process to foster an equitable and inclusive workplace. • Assist in developing strategies to attract diverse candidates and reduce bias in the recruitment and selection process.

Qualifications and Skills: • A bachelor's degree in Human Resources, Business Administration, or a related field. • 3+ years of experience in talent acquisition or recruitment operations, with a demonstrated understanding of recruitment best practices. • Experience with recruitment technologies, including ATS, CRM, and sourcing tools. • Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment. • Excellent analytical skills, with a focus on data-driven decision-making. • Effective communication and interpersonal skills, with the ability to collaborate with team members and stakeholders at all levels. • Knowledge of employment law and compliance as it relates to recruitment and hiring. • A proactive approach to problem-solving and process improvement. • Commitment to providing a high level of service to candidates and hiring managers.