Finance Leave Administrator

Job Title:  Leave Management Coordinator

Function: Finance

Job Rank: Senior Associate

Location:  South Africa

Sub Function: Payroll

Reports to: Samantha Piquito – Assistant Director - Finance

Job Summary:

Providing support across the Africa business, you will play a key role in managing and optimizing leave processes using SAGE Leave Management software. Candidates should possess experience, knowledge, and skills that allow them to execute the following responsibilities:

• Contributing to continuous improvement by sharing knowledge and providing support to other team members.
• Assisting with Functional, System, and User Acceptance Testing for leave management tools.
• Embedding data analytics capability by coaching the adoption and usage of leave management software.

Essential Functions of the Job:

• Leave Reporting: Generate and manage regular and ad hoc leave reports to ensure accurate leave balances and statuses. This includes compiling data from various sources, analysing trends, and presenting findings to relevant stakeholders.
• Employee Leave Queries: Address employees leave queries promptly and accurately. This involves investigating discrepancies, providing detailed explanations, and ensuring that employees have a clear understanding of their leave balances and statuses.
• Timesheet Management: Capture and reconcile timesheets against SAGE Leave Management, ensuring all leave data is accurately recorded and processed.
• Employee Access Management: Provide access to new employees and manage access queries, including reactivation of accounts, ensuring timely and accurate access management.
• Reconciliations: Perform mid-month and month-end reconciliations for terminated employees, ensuring any leave balances due are accurately maintained and updated before payout.
• HR Assistance and Exit Checklists: Assist Talent with leave-related queries, sign off on exit checklists to ensure appropriate leave balances are reflected.
• Ad Hoc Assistance and Leave Approval Setup: Provide ad hoc assistance with generating reports and changing leave approvers; set up and maintenance of leave approval processes and approver groups.

Analytical/Decision Making Responsibilities:

• Resolve issues with tenacity and determination.
• Handle multiple projects simultaneously with flexibility.
• Work through complex technical issues and understand client needs.
• Identify and investigate issues for continuous improvements.
• Act as a trusted business advisor, providing clear points of view and challenging existing processes.

Knowledge and Skills Requirements:

• Professional approach with a strong understanding of leave management processes.
• Problem-solving skills and ability to provide credible solutions.
• Confidence to challenge where appropriate.
• Strong analytical and numeracy skills with attention to detail.
• Effective time management and ability to balance multiple priorities.
• Eagerness to learn quickly, be proactive, and share knowledge.
• Ability to translate technical terms into business-relevant language.
• Excellent communication skills for delivering presentations, training, and knowledge sharing.
• Ability to deliver challenging messages professionally and drive mutual understanding.
• Demonstrate the ability to become an effective change advocate.
• Proficient in MS Excel.

Other Requirements:

• Ability and flexibility to work in a virtual environment across multiple time zones.

Job Requirements:

Education:

• Relevant Bachelor's degree in Business Administration, or related field is preferrable

Experience:

• 3-5 years of experience in Payroll or Leave Management.
• Proficiency in SAGE Leave Management software.