Service Delivery Center, Technology Change Delivery - Senior

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

At EY, we believe the future of technology careers is yours to build. You’ll harness technology to power human enterprise, at the same time creating a tech career that’s personalized for you, by you. You’ll be working with world-leading organizations and collaborating in global teams, solving the world’s toughest challenges together, with the freedom to explore new ideas and devise your own solutions. Every day, you’ll be building your tech skill set while learning about business strategy, creating an unparalleled portfolio of career experiences.

The opportunity

EY Financial Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. The Technology Consulting practice works with clients to analyze, formulate, design, mobilize and drive strategic transformation initiatives. We advise clients on their most pressing strategic challenges and opportunities surrounding business strategy, customer, growth, profit optimization, innovation, technology strategy, and digital transformation.  We also have a unique ability to help our clients translate strategy into actionable technical design, and transformation planning/mobilization. Through our unique combination of competencies and solutions, EY’s Financial Services Technology Consulting team helps our clients sustain competitive advantage and profitability by developing strategies to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations. 

Technology Change Delivery Overview

Technology Change Delivery (TCD) is part of EY’s Global Technology Consulting competency, ​providing technology and agile transformation management services to clients with speed. TCD is comprised of 3 main competencies:

1) Agile Transformation: Agile Transformation provides customer-centric Agile transformation services by supporting leaders with designing, planning and executing their value delivery needs

2) Transformation Management (TMO): TMO helps clients to structure and govern transformation programs to achieve desired outcomes and provide business value

3) Project Management as a Service (PMaaS): PMaaS supports change delivery with experienced practitioners serving as Project Managers and Scrum Masters

Your Key Responsibilities

Support projects for Technology Change Delivery, either on a standalone workstream or for multiple elements within a client engagement. You help deliver high-quality work products within expected timeframes and on budget. Assist in monitoring progress, identify and escalate risks/issues and confirm that key stakeholders are kept informed on progress and outcomes. Build client relationships, foster an innovative culture and mentor junior consultants, while actively participating in our sales program and supporting practice development activities. 

Skills and attributes for success

• Domain experience in Banking & Capital Markets, Insurance, and/or Wealth and Asset Management
• Strong technology project management background with experience in enterprise change and technology management, data, infrastructure, or related software platforms
• Ability to multitask and work in a fast-paced, collaborative team environment
• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills a plus

To qualify for the role you must have:

• A bachelor’s degree in computer science, Engineering, Information Systems Management, Accounting, Finance or a related field
• Minimum of 4+ years of post-bachelor's work experience (or 2 years for Master’s degree); at least two (2) years of which must be relevant work experience at a financial services company or comparable experience working as a consultant in a professional services firm delivering advisory services. Ability to conduct and lead project work, informing leadership of project status and managing staff performance
• Broad knowledge of the IT function and how IT enables the business through effective strategic planning, governance and management discipline
• Ability to quickly adapt to changing client demands

• Remain current on technology advancements and obtain certifications required to drive advisory services capabilities
• Experience in project delivery including configurations, release management and change management as well as knowledge of integration plans, integration reports and test procedures
• Experience in scheduling and delivering implementations that include multiple components with tight interdependencies between these components
• Experience in 3 of the following Technical Competencies:

• • IT Transformation / Complex Program Management
  • Program / Transformation Governance and Management
  • Software Technical Delivery
  • Agile Transformation and Coaching
  • Business and IT Alignment
  • Program / Portfolio Architecture
  • IT Systems Integration and Separation
  • IT Service / Delivery Management, including Shared Services IT Cost Optimization, Budget / Financial Management and Enterprise Resource Management

Ideally, you’ll also have

• Knowledge of standard IT methodologies and processes such as PMBOK, Prince2, Six Sigma, CMMI, product management, systems development life cycles
• Experience using tools such as Rally, Jira, Jira Align, MS Power Platform, Microsoft Project Online, Microsoft Azure DevOps (ADO)
• Relevant industry certification (e.g., Certified Scrum Master (CSM), SAFe Scrum Master/Advanced Scrum Master, SAFe DevOps, Leading SAFe, Lean Six Sigma (Any), Project Management Professional (PMP), Certified associate in project management (CAPM)

What we look for

We’re interested in professionals with a genuine interest to contribute to the growth of the Testing practice. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long-term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you.

What working at EY offers 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
• The opportunity to develop management responsibilities among a portfolio of talent within a designated service line 
• A collaborative environment where everyone works together to create a better working world 
• Excellent training and development prospects, both through established programs and on-the-job training 
• An excellent team of senior colleagues, dedicated to managing and varying your workload 

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world. 

Apply now.

EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.