Government and Public Sector - Technology Consulting - Business Analyst

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.  

The opportunity 

Ernst & Young LLP’s (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth. Our US GPS practice combines an understanding of the public sector’s diverse needs, focused on delivering improved public services, with private sector leading practices. We respond to our client’s issues by bringing together highly skilled professionals across Advisory, Assurance, Tax and Transaction Advisory services. This integrated approach facilitates multidimensional support and flexibility to meet our clients changing needs. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world? 

Your key responsibilities 

We’ll look to you to interact directly with the customer, stakeholders, and subject matter resources to coordinate, validate and socialize in one or more areas of technology transformation. Your responsibilities will also include to manage, assess and implement changes to the related deliverables. You can expect to help our clients with technology-enabled transformation to achieve their business objectives. In return, you can expect to learn leading practices in technology transformation and delivery and be exposed to a wide variety of business issues solved using technology. We’re also looking for you to act as a role model for EY’s core values and maintain and expand client relationships through the delivery of high-quality work.  Additionally, you will

• Analyze and evaluate current business processes and identify areas for workflow optimization 
• Research and review up-to-date business processes, IT advancements, and automation opportunities to modernize systems 
• Present ideas and findings using performance analytics and dashboards 
• Train and coach staff members on standardized processes and SOPs  
• Create initiatives based on the business’s requirements and operational needs 
• Develop project plans and monitor project performance using project management systems and KPI reporting 
• Collaborate with users, stakeholders, and cross-functional teams 
• Work closely with senior management, partners, clients and technical teams 

Skills and attributes for success 

• Strong leadership skills and excellent oral and written communication skills 
• Stakeholder management, workflow optimization, data modeling and knowledge of IT 
• Ability to analyze large amounts of data, dashboards and other business processes to form ideas and fix problems 

• Ability to communicate ideas in an expressive way that is easy for the receiver to understand 

• • Experience developing solutions to an organization’s technology and process challenges 
  • Ability to research new processes, software and automation tools to present effective results 
  • Ability to establish, maintain and strengthen internal and external relationships 
  • Ability to create innovative insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership 
  • Anticipate and identify risks, and escalate any issues as appropriate 

• • Develop people through effectively supervising, coaching and mentoring staff; help create a positive learning culture 
  • Conduct performance reviews and contribute to performance feedback for staff 

To qualify for the role you must have 

• A Bachelor’s degree  
• 2+ years’ experience creating and executing project plans on complex engagements from analysis through implementation
• 2+ years’ experience analysing operational data, performance dashboards and other technology business processes to form ideas and solve problems 
• Ability to obtain and maintain a Secret Clearance or higher, which will be driven by the engagement requirements 

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office.  In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel on average 25% to 30% or more in a hybrid environment.

Ideally, you’ll also have 

• Secret Clearance or higher 
• Experience with CRM platforms, project management systems, process automation, SOP development and/or analytics tools such as HubSpot, GoHighLevel, Smartsheet, Trello, Tableau or Advanced Excel 
• Experience and expertise with government financial regulators (e.g., SEC, FFIEC, FDIC, OCC, FRB, NCUA, HUD) and/or financial services organizations (Banks, Credit Unions, etc.). 

What we look for 

We’re interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you’ll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market.  If you’re serious about consulting and ready to take on some of our clients’ most complex issues, this role is for you.