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IT Application Support Engineer, Digital & Emerging Tech, Technology Consulting

Location: 
Other locations:  Primary Location Only
Salary: Competitive
Date:  Aug 28, 2024

Job description

Requisition ID:  1010281

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

Responsibilities

  • Perform access administration as per service request

  • Prepare and maintain installation instruction documents, technical and release procedures

  • To be able to identify the Root Cause of the problem, and able to provide non-intrusive workarounds and long term resolutions to the solution with minimal manpower involved.

  • To have an understanding of the complex infrastructure architecture

  • To be able to breakdown an extremely complex problem into simpler achievable components and plan non-intrusive methods of resolving incidents.

  • To support government clients on their audit queries (Application & Infrastructure related).

  • To be able to work flexibly to support client related incidents / deployment on weekends & PH

 

Requirements

  • Degree with around 3+ years of experience in client management for Government related Projects 

  • Good Analytical Skills in identifying key problem areas

  • Good Problem Solving Skills

  • SI or Consulting Background preferred

  • Experience in Custom build systems, Oracle SQL, Outsystems, AWS (Solution Architect), Oracle Database Administrator

 

What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.
 
What working at EY offers
EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:
 
  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

 

EY | Building a better working world

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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