Ops - Staff

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

EY GDS Assurance – General Operations – Staff / Associate

Who we are:

The Assurance practice at EY Global Delivery Services (GDS) provides comprehensive support to EY's client-serving teams worldwide, spanning a diverse range of industry sectors such as financial services, manufacturing, and technology. This is achieved by assembling the optimal mix of multidisciplinary professionals who possess deep sector knowledge and specialized expertise in their respective fields.

The opportunity:

As a key member of the Operations team, you will play a crucial role in providing support for various functions throughout all Assurance sectors and geographical regions. Being this team, you play a pivotal support link between the business and various auxiliary teams, including Facilities, Technology, Talent, Finance, Procurement, and the Crisis Management Team, among others.

To enhance the employee experience, the team meticulously addresses key elements of policies, communication, and SOPs for EY-specific tools, streamlining fundamental processes to alleviate the burden of time-sensitive tasks. Additionally, the team manages its own time-critical operations, consistently striving to bolster collaboration and foster greater uniformity.

Your key responsibilities

• Collaboration and Support: Work closely with other Operations team members on day-to-day activities.
• Relationship Management: Develop and maintain strong relationships with support teams such as Facilities, Security, Transport, Procurement, and Talent in your GDS base location.
• Escalation Point: Serve as the first level of escalation for facility, transport, and security matters at the location.
• Timely Reporting: Generate daily, monthly, quarterly, and ad hoc reports within specified deadlines.
• Leadership Support and Event Management: Assist with logistics for leadership visits and in-house events.
• Procurement Handling: Manage the procurement process for Assurance, including purchase orders, billings, and reconciliations.
• Operations and Mobility Activities: Manage both structured and ad-hoc general operations and mobility tasks.
• Crisis Management Support: Provide assistance during crisis management events, in house activities and awareness initiatives.
• Policy Knowledge and Employee Concerns: Should have basic knowledge of policies and address employee concerns.
• Confident Interaction: Interact confidently with leaders and other support teams.

Skills and attributes for success

• Effective Communication: Proficient in both written and verbal English.
• Pressure Handling: Capable of performing under tight timelines and pressure.
• Collaborative Attitude: A proactive team player with a can-do attitude.
• Stakeholder Management: Demonstrated ability to handle multiple stakeholders.
• Excel Proficiency: Excellent skills in Microsoft Excel and the Office 365 platform.
• Data Insight and Formulas: Able to present data insights using Excel formulas.
• Continuous Learning: Self-driven and open to exploring new knowledge.

Qualifications required to be eligible for the position.

• Graduate with 1-2 years of relevant experience.
• Preferred experience in general operations, office administration, vendor management, or the travel industry.

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.