Customer Tech-SFMC developer-Staff

Service line - Position Title: (Staff) Salesforce Marketing Cloud Developer

Experience:3-5Years
Employment Type: Full-Time

At EY, we’re all in to shape your future with confidence.  

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​  

Join EY and help to build a better working world.  

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are hiring a Salesforce Marketing Cloud Developer with strong hands-on development experience in marketing automation, integrations, and personalization. The ideal candidate should be comfortable owning end-to-end technical delivery and working closely with marketing and CRM teams.

Your Key Responsibilities

• Develop automations using Automation Studio (Import, Query, Script, Filter, Data Extract activities)
• Create dynamic email templates using AMPscript, SSJS, and HTML/CSS
• Implement personalization logic using data extensions and attribute groups
• Write advanced SQL queries for segmentation, data transformation, and deduplication
• Manage subscriber data, contact builder data models, and attribute relationships
• Configure triggered sends, transactional messaging, and real-time journeys
• Integrate Marketing Cloud with CRM and third-party platforms using REST and SOAP APIs
• Configure and manage Marketing Cloud Connect with Salesforce Sales Cloud
• Support integrations with external platforms such as CDPs, eCommerce, or data warehouses
• Implement audience segmentation strategies and behavioural targeting
• Perform campaign QA, UAT support, and deployment validation
• Troubleshoot journey failures, automation errors, and data sync issues
• Optimize campaigns for performance, deliverability, and engagement
• Maintain proper documentation for technical designs and configurations
• Follow best practices in data governance, naming conventions, and folder structures
• Support release management and environment migrations

Skills and attributes for success

• Strong experience in AMPscript, SSJS, SQL, and HTML
• Solid understanding of Contact Builder and data modeling
• Experience with API integrations (REST/SOAP)
• Experience with Marketing Cloud Connect configuration
• Knowledge of subscriber management and email deliverability best practices
• Understanding of data privacy and compliance standards
• Experience working in Agile/Scrum environments
• Strong debugging and analytical skills
• Salesforce Marketing Cloud Developer certification preferred
• Knowledge of SMS, Push, and Mobile Studio

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.