SAP - OTC - Senior Manager - Consulting-Location OPEN

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in the EY SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. 

The opportunity

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions, and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution. 

Your key responsibilities

• Lead large-scale SAP client engagements or work streams.  Supervise the design, configuration, and implementation of SAP Order-to-Cash (OTC) solutions, including Sales Order Management, ATP, Shipping, Credit Management, Pricing, Billing and more.
• Demonstrate in-depth technical capabilities and possess strong business acumen in Order-to-Cash domain and its integrated domains such as other sub-domains within Supply Chain (Planning, Manufacturing, Transportation Management, Extended Warehouse Management), Finance and Procurement. Stay abreast of current business and industry trends relevant to the client's business such as S/4HANA with Rise, BTP clean core implementing concept and SAP AI business scenarios, and demonstrate ability assimilate to new knowledge.   
• Understand the impact of master data and hierarchies on the Order-to-Cash process and coordinate with cross-functional teams to deliver holistic solutions.
• Consistently deliver quality client services. Monitor progress, manage risk and make sure key stakeholders are kept informed about progress and expected outcomes. 
• Lead client workshops, meetings to collect and understand user stories. Establish relationships with client personnel at appropriate levels. 
• Lead and inspire diverse teams by providing constructive feedback and coaching, fostering an innovative and inclusive work environment, and actively counseling and mentoring junior consultants.
• Generate new business opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs. 
• Encourage and support the professional development of team members through training, workshops, and career advancement opportunities.

Skills and attributes for success 

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, and complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.   

To qualify for the role you must have

• A bachelor's degree with at least nine years of related work experience 
• At least eight years of experience working within SAP Orderto-Cash; deep functional and technical experience in Sales and Distribution (SD) modules in SAP S/4HANA and/or ECC, with the ability to design, solution, configure, implement, and document complex WRICEF objects
• Strong written and verbal communication, presentation, client service and technical writing skills 
• Proven ability to lead client relationships and internal teams, with strong project management expertise (e.g., SAP Activate Methodology) and a successful track record in delivering SAP projects and managing project-based teams
• Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry-specific finance and technology functions 
• Ability and comfort-level researching client inquiries and emerging issues, including regulations, industry practices and new technologies 
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60% 

Ideally you’ll also have

• Prior consulting industry experience 
• SAP certification/s 

What we look for 

Our team is looking for someone who is adept in functional business skills and possesses in-depth SAP technical capabilities in the Order-to-Cash domain. This individual should be able to demonstrate strong business acumen in understanding and guiding clients to optimize their OTC processes in SAP. They should be able to provide holistic thought leadership on the latest SAP offerings and drive the team to deliver SAP projects on time, within the budget and with high quality. Additionally, they should be capable of configuring and troubleshooting SAP systems when required, and able to design and propose solutions that consider all areas integrated with the OTC process, collaborating effectively with other workstream team members.

#FY25SAP

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.