Business Performance_Transformation Architecture_TDE SAP_Sr Manager

EY Senior Manager - Business Transformation TD&E – SAP

#SAP

In today's fast-evolving business landscape, our clients strive to become agile, globally integrated digital organizations. They understand that the ability to drive internal change is a competitive advantage. To support this need, EY is expanding its local digital transformation enablement team. 

As clients transform their digital landscape, solutions such as SAP are often at the epicenter of the client technology ecosystem. But introducing new SAP capabilities to the complex client business landscape goes far beyond simply putting technology in place.  A major part of the challenge is often the transformation of their business operations, and their people’s ways of working.  If you have a passion for rallying together to solve the most complex challenges in today’s energy marketplace, come join our dynamic TD&E team!    

The opportunity   

As a member of our Transformation Design and Execution (TDE) team, you will collaborate with senior leadership in key accounts to help our clients drive and sustain impactful business transformations. Your role will go well beyond program management and implementation—you will equip clients with the capabilities to effectively and efficiently deliver on their transformative ambitions. By combining client domain expertise with complex program design and delivery knowledge, you will help embed lasting improvements and deliver sustainable value to our clients. 

Our approach to SAP program delivery is innovative and differentiated.  We are among the first firms to enable our clients to delivery SAP in an efficient scaled agile fashion. Our approach has helped our client maximize the value of their investments, while enabling them to become adaptive to the ever-changing demands of their business.

Your key responsibilities:   

As a TDE Senior Manager focusing on SAP Implementation Transformations you will be expected to simultaneously drive successful client outcomes, pursue new business opportunities, and contribute to internal team and solution development. In this role, the Senior Manager will collaborate with clients to design and establish SAP-focused Transformation Management Offices (TMO), Program Management Offices (PMO), and Project or Product Portfolio Management Offices (PPMO) to ensure seamless execution of large-scale SAP transformations.  

Additionally, Senior Managers will play a key role in identifying market opportunities and enhancing long-term solution offerings, such as integrating Artificial Intelligence (AI) and automation into SAP transformation delivery methodologies. Their expertise will support organizations in maximizing SAP investments, optimizing business processes, and ensuring alignment with strategic objectives. Key deliverables that you will work on are:   

• Transformation Program Design (specifically focused on large-scale digital solution implementations)

• Agile and Waterfall Program Delivery Process

• Agile and Waterfall Governance Design

• Capital Project Digital Innovation

• Capability Roadmap Development and Execution     

• Operating Model Assessments and Process Design   

• Automation & Digital Enablement   

• PMO Setup & Operations

• Team composition and structure

Key deliverables that you will work on:   

As a Senior Manager, you will be pivotal in managing and delivering complex processes, solutions, or projects with a keen focus on quality and risk management. You will navigate operational and organizational dynamics to meet performance objectives, oversee budgeting, foster client relationships, and manage commercial relationships. Challenges will arise, but your expertise will be key in solving them and leading change. Expect regular travel to meet client needs and engage with clients from planning to execution and closure.

Your responsibilities will also include:

As a Senior Manager, you will be pivotal in managing and delivering complex processes, solutions, or projects with a keen focus on quality and risk management. You will navigate operational and organizational dynamics to meet performance objectives, oversee budgeting, foster client relationships, and manage commercial relationships. Challenges will arise, but your expertise will be key in solving them and leading change. Expect regular travel to meet client needs and engage with clients from planning to execution and closure. Your responsibilities will also include:

• Assemble SAP-specific resources and expertise from across the firm to develop new, innovative offerings that address client needs in SAP transformation, including S/4HANA implementations, cloud migrations, and intelligent automation.

• Possess deep understanding of all stages and aspects of the SAP delivery lifecycle, including requirements gathering, system design, configuration, development, integration, testing (unit, system, and user acceptance), cutover planning, go-live execution, and hypercare support.

• Identify and capitalize on new sales opportunities

• Collaborate on RFP responses

• Manage economic aspects of engagements and budgets

Skills and attributes for success:    

• Ability to thrive in complex SAP transformation environments, leveraging analytical and creative problem-solving skills to develop innovative solutions that enhance business processes and maximize SAP capabilities.

• Be detail-oriented and curious, exercising active listening to anticipate and identify risks in SAP implementations while proactively escalating issues and recommending mitigation strategies.

• Demonstrate in-depth SAP technical capabilities and industry knowledge, with the ability to rapidly assimilate new SAP advancements such as AI-driven automation, predictive analytics, and process mining. Maintain strong business acumen to align SAP transformation strategies with client objectives.

• Develop a broad and diverse network within the firm and the SAP ecosystem, leveraging connections to detect early signals of market demand, drive SAP-related discussions, and stay ahead of emerging trends in enterprise technology.

• Build and maintain long-term client relationships, serving as a trusted advisor in SAP transformations and positioning SAP solutions to address strategic business needs.

• Foster an innovative and inclusive team-oriented work environment, playing an active role in mentoring consultants and developing SAP talent within the organization.

• Ensure high-quality SAP project delivery by proactively identifying risks, driving engagements to completion, and maintaining a commitment to excellence in SAP implementations.

• Rapidly translate client SAP transformation needs into effective team structures, assembling and leading teams to ensure successful project outcomes.

• Communicate complex SAP concepts effectively, breaking down technical challenges into clear and relevant insights for diverse stakeholders at all organizational levels.

• Collaborate effectively in a team environment to drive SAP transformation success, working across functional and technical teams to deliver high-value outcomes.

• Understand the firm’s SAP service offerings and proactively identify opportunities to enhance client value through SAP solutions. relationships with team members across all EY practices to serve client needs  

To qualify for the role, you must have:

• A Bachelor's degree and approximately 10 years of related work experience; or a master's degree and approximately 8 years of related work experience

• Experience leading at least two complex PMOs, but preferably more than 5 complex SAP transformations

• Understanding of SAP lifecycle, including the SAP Activate methodology

• Knowledge of key SAP delivery tools, such as SAP Signavio, SAP Cloud ALM, or SAP LeanIX

• Understanding of iterative, agile and hybrid agile methodologies as they apply to complex SAP transformations

• A valid driver's license in the US and a valid passport required; willingness to travel to meet client needs and ability to travel internationally; although most of our clients are in the greater Houston area, in some cases, travel may be required up to ~60% 

• Demonstrated ability in workshop facilitation

• Demonstrated excellent oral and written communication skills.     

• Demonstrated knowledge of modern project management methodologies, such as the Scaled Agile Framework (SAFE) or equivalent.     

• Experience driving sales pursuits, leading RFP processes and preparing responses, solution definition and negotiations.

• Experience in managing large-scale Business Transformation and/or Enterprise Resource Planning (ERP) implementations

• Experience leading teams, managing engagement economics and business development

• Knowledge of Agile work management tools such as Microsoft Azure DevOps and/or Jira.

• Minimum 5 years of client facing experience in a professional consulting firm leading and developing other consulting professionals and managing commercial client relationships

• Minimum 3 years of experience in engagement financial planning and/or engagement financial management.

• Minimum of 3 years' experience in business development, specifically in the RFP process, including Proof of Concept development, proposal writing, client presentations, pricing, and SOW drafting. The candidate must also be able to identify opportunities to differentiate proposals and create compelling narratives that highlight unique value propositions.

• Large scale digital solution delivery and sector domain knowledge in one or more industry sectors (Power and Utilities, Life Sciences, Oil and Gas, Consumer, Finance, etc.)

• Willingness to travel to meet client obligations

Ideally, you’ll also have:     

• Approximately 7 + years’ experience working in large scale, complex programs

• Demonstrated understanding of the SAP solutions and different variations of SAP applications (e.g. ERP, CIS, etc.)

• Demonstrated ability to drive long term lasting relationships with your clients, colleagues and industry

• Demonstrated thought leadership in a relevant domain

• Demonstrated knowledge of the IT and program governance challenges related to large systems development and/or implementation projects

• Knowledge of data analytics and visualization tools such as PowerBI or Tableau

What we look for    

We look for people who can develop and implement creative solutions to challenging problems and work well with teams to do it. We look for people with an entrepreneurial spirit: innovative by nature, always creating new approaches, products, services, and technologies. Helping clients solve tough problems and implement solutions requires strong intellectual abilities and rigor as well as a practical sense of what works and what does not. We seek people who strive to lead themselves, their teams, and their communities, and who can foster effective teamwork to drive results.  Is this you?

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.