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APAC FSO Insurance Strategic Operations Leader

Location:  Hong Kong
Other locations:  Anywhere in Country
Salary: Competitive
Date:  Dec 23, 2021

Job description

Requisition ID:  540624

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 


The APAC FSO Insurance Strategic Operations role is responsible for supporting the development of the APAC FSO Insurance strategy and lead the strategic execution for the Insurance sector across APAC FSO.


Working closely with the APAC FSO Insurance Sector Leader and his/her leadership team, this person is responsible for ensuring strategic and tactical planning is undertaken seamlessly, monitoring key performance indicators, identifying trends and delivering insights, overseeing pipeline management and building a strong sector community.  


Critical to this role is building relationships with people at all levels across Asia-Pacific and Global Sector, across all service lines and functions (finance, business development, brand, marketing, and communications, and operations), and Account teams. Client service experience within Insurance will also be seen favourably for this role. 


This role forms part of the APAC FSO Markets’ Operations team, as well as part of the FSO APAC Insurance leadership team.


Your key responsibilities

Working directly with and on behalf of the APAC FSO Insurance Leader to:


  • Define the sector strategy and implementing priorities
  • Drive operational processes for Insurance: revenue planning – Sector and Accounts; investment/resource planning requirements
  • Understand demand and translate that into sector capability build out, connecting this with Field of Play and Service Line growth plans 
  • Engage the appropriate Subject Matter Resources, Knowledge team and BMC to activate Sector thought leadership and points of view for go-to-market initiatives
  • Help activate our APAC FSO Markets’ FOP strategy across Sector and priority AGA accounts
  • Work with BD Activation team and account teams to support and enable AGA accounts, such as working with Client Executives to design and facilitate Account Acceleration sessions, supporting annual account review processes, revenue planning etc.
  • Activate and support our sector strategic solutions across the region, working with Sector leadership network
  • Build strong, well-connected Insurance communities: sharing expertise and use cases from other markets and accounts to identify cross-sell opportunities
  • Engage with APAC FSO Markets’ Learning & Development leader to build INS specific expertise


To qualify for the role you must have


  • Some client service experience in Insurance Sector is preferred
  • Business strategy development experience 
  • Business and financial acumen and the ability to interpret results and provide advice on performance
  • Strong relationship building skills and the ability to work with multiple stakeholders at all levels across the organization
  • Help in managing multiple agendas; Ability to help manage projects from start to finish
  • Strong communication skills


The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes


Ideally, you’ll also have


  • Strategic, broad thinker with strong problem solving skills
  • Strong relationship building skills and the ability to work with multiple stakeholders at all levels across the organisation
  • Project management skills and ability to be agile and manage multiple conflicting priorities
  • Strong communication and presentation skills
  • Strong negotiating and influencing skills to drive agenda to conclusion 


What we look for

We’re looking for someone to take ownership of an exciting opportunity to drive growth and innovation in the Insurance sector. 


What we offer


As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 


  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.    


The exceptional EY experience. It’s yours to build. 



EY | Building a better working world 

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