Director of Operations and Finance Communications

Director of Operations and Finance Communications

(New York Metro)

Join our Brand, Marketing and Communications (BMC) team!

We are seeking a highly skilled and experienced Communications Leader to support the Vice Chair of Finance & Operations. The ideal candidate will be responsible for managing and facilitating all internal and external communications from the Vice Chair's office, ensuring consistent messaging, and upholding EY's brand and reputation. This role requires a strategic thinker with broad business knowledge, exceptional writing skills and the ability to capture and consistently deliver the leader’s voice, the ability to handle confidential information, a deep understanding of corporate communications, and the ability to manage high-stakes communications in a fast-paced environment. 

The Opportunity

This leadership position reports directly to the Americas Chief Communications Officer and is a critical member of the Americas Communications executive leadership team. An understanding of EY’s business as one of the world’s “Big Four” professional services firms, knowledge of the major Americas markets, regulatory matters and experience in professional services or a Fortune 500 company communications environment is essential. We are looking for a leader with strategic abilities, creativity as well as a strong business intellect. The role requires a natural storyteller with a passion for innovation.

Your key responsibilities

• Serve as a trusted, strategic advisor to the Vice Chair and Americas Chief Communications Officer.
• Develop and implement comprehensive communication strategies that support the Vice Chair’s objectives and the company's mission. By doing so, engage and inspire EY people across a large and diverse business.
• Enable transformative change through the creation of strategic, inspirational, and authentic communications. Leverage innovation and analytics to ensure communications are audience-centric and impactful. 
• Create a strategic communications plan for the Vice Chair and lead creation of core content and supporting material
• Lead the development of internal communications materials including talk tracks for internal events and videos, and internal emails and messages.
• Monitor media coverage and industry trends to advise the Vice Chair on communication opportunities and risks.
• Coordinate across Brand, Marketing and Communications teams to ensure alignment of messages across all platforms and leaders.
• Handle sensitive and confidential information with discretion and integrity.
• Manage the communications calendar for the Vice Chair, ensuring timely and relevant content distribution and preparation for upcoming communications.
• Develop and coach high performing communications team members.

Skills and attributes for success

• Communications experience in a world-class global organization within B2B sectors, with 15 years+ experience in communications related roles.
• A strong understanding of financial concepts, accounting principles, and the overall financial landscape.  This includes knowledge of financial statements, budgeting, forecasting, and financial analysis.
• A basic understanding of financial regulations and compliance requirements, such as SEC reporting, Sarbanes-Oxley Act, and other relevant regulations. 
• Strategic thinking, specifically anticipate issues on complex and/or sensitive matters and bring solutions.
• Proven track record of effectively managing and enhancing corporate reputation.
• Experience with regulator matters and public affairs communications is beneficial.
• Deep and current expertise in external and internal communications, and experience with sensitive communications and crisis.
• Ability to manage key resources needed to execute and develops junior team members.

To qualify for the role, you must have:

• Minimum of 15 years’ experience in managing strategic communications, preferably within a professional services firm or other large global companies.
• Understanding of financial concepts and the ability to interpret financial statements and reports.
• Must have crisis communications experience.
• Must have speech writing experience.
• Experience supporting C level executives.
• Bachelor’s degree in communications or similar area or equivalent work experience. Advanced degree highly desirable.

Other requirements

• This role requires travel throughout the US.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.