Cyber Compliance (Vulnerability Management Lead) - Assistant Director

Cyber Compliance (Vulnerability Management Lead) – Assistant Director

Ethics, Compliance, and Risk Management (ECRM) supports our people in managing the risks that arise during our daily working lives. We work closely with all parts of the organization to identify, manage and monitor risk, providing coordinated advice and assistance on independence, conflicts, compliance, regulatory, policy, security issues, as well as dealing with claims and any queries regarding ethics

The opportunity 

We are operating in an increasingly connected world that is changing how to manage risk. With fast-paced technological advancements, new innovations within emerging technologies, and an ever-challenging regulatory environment, it is business critical for our organization to identify not only the risks but the opportunities these present to us. As an Assistant Director with our Data Protection function, focused on cyber compliance, you will make educated, thoughtful decisions. Our brand depends on it. It’s all part of our long-term commitment to building a better working world and in return, you can expect plenty of opportunities to take on new responsibilities and develop your career. 

Your key responsibilities 

We are seeking a highly organized and proactive Assistant Director to lead operational oversight of our vulnerability management and governance efforts. This role will be responsible for ensuring our vulnerability remediation SLAs are met across the organization, enhancing governance processes, and driving continuous improvement in risk reduction practices.

The ideal candidate will combine strong program management skills with a solid understanding of vulnerability management, governance, and stakeholder engagement.

Skills and attributes for success 

Leads Vulnerability Management activities within the Americas Cyber Compliance program, including but not limited to:

• Process Governance & Enablement

• Maintain processes to integrate vulnerability governance into business-as-usual operations.
• Standardize workflows for asset ownership verification, vulnerability prioritization, and remediation tracking.
• Collaborate with Global IT and Information Security teams to ensure governance policies align with industry’s best practices and regulatory requirements.
• Create and disseminate enabler materials (guides, FAQs, process overviews) to improve vulnerability remediation efficiency.
• Develop awareness campaigns to promote the importance of vulnerability management and compliance across the organization.

• SLA Compliance & Monitoring

• Oversee and track enterprise-wide SLA compliance for vulnerability remediation, focusing on timely resolution across all asset classes.
• Analyze SLA trends, identify non-compliance patterns, and work with asset owners to address gaps.
• Escalate risks related to overdue vulnerabilities to leadership in accordance with established protocols.
• Design, maintain, and optimize dashboards and reporting mechanisms to provide actionable insights for executives, asset owners, and security teams.

• Stakeholder Communication & Reporting

• Develop and deliver clear communications on vulnerability status, emerging risks, and program updates.
• Build strong relationships with Global IT and Information Security, business units, and leadership to drive accountability and support remediation efforts.
• Deliver regular compliance and risk status updates to leadership and other key stakeholders.

• Continuous Improvement

• Identify and lead initiatives aimed at increasing SLA compliance rates and improving remediation workflows.
• Stay informed on industry trends, tools, and best practices to recommend and implement program improvements.

To qualify for the role, you must have 

• Strong verbal and written communication skills
• Solid understanding of relevant firm business and area wide information security issues and concerns
• Strong problem-solving skills
• Flexibility and the ability to take the initiative
• Ability to right-size risk
• Strong research skills
• Strong project management skills: ability to successfully handle multiple tasks
• Good working knowledge of information systems and common software packages
• Bachelor’s degree or equivalent work experience; Graduate degree preferred
• 4-7 plus years related experience

Ideally, you’ll have

• Ability to reference existing firm information security and data protection policies as well as knowledge and experience to review complex situations and assist in proposing solutions
• Strong knowledge of relevant global, national, and local data protection laws, regulations, and standards, as well as familiarity with other risk management initiatives outside of their specific area
• Sound understanding of high-level information security trends
• Experience in information security
• Experience with information security frameworks (e.g., ISO, NIST)
• Information security certification from ISC2 or ISACA (e.g., CISSP, CISM, CISA)
• Knowledge of Artificial Intelligence and associated risks is preferred