Assistant Manager - HR - Operations - CBS - TAL - Enablement - Gurgaon

Requisition Id : 1555970

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Assistant Manager-Operations-HR-CBS - TAL - Enablement - Gurgaon

CBS - TAL - Enablement :

As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firm's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management. 

Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities. 

Your key responsibilities

Technical Excellence

Stakeholder Partnership:

Analyze HR metrics to identify trends and areas for improvement, and report findings to business leaders.
Assist employees in adapting to organizational changes and transitions.

Employee Advocacy & Engagement:

Generate insights and develop actionable plans to enhance employee engagement and satisfaction.
Guide supervisors on team management, conflict resolution, and effective communication.
Share best practices from across the organization with counsellors.
Advocate for employee well-being and conduct Focus Group Discussions (FGDs) as per the ECHO Framework.

Talent Management:

Facilitate the performance management process, including setting performance standards and guiding managers on providing constructive feedback.
Assist counsellors in addressing issues of underperformance and support the integration of new joiners.

Operational Effectiveness and Regulatory Adherence

Oversee HR procedures for a sizable employee group of 400-600, ensuring seamless operations with limited supervision.
Uphold superior standards in the execution of HR functions.
Address and settle employee concerns autonomously.
Comprehend and consistently apply employment legislation and regulatory requirements.

Initiatives:

Contribute to the automation of simple HR processes to increase departmental efficiency.
Participate in local events or Service Line/Sub-Service Line wide initiatives.
Create and maintain a collaboration platform for counsellors.

Skills and attributes

To qualify for the role you must have
Qualification

Proven experience in HR, preferably in a business partnering role.
Strong understanding of HR metrics and their impact on business outcomes.
Excellent interpersonal and communication skills.
Ability to manage multiple priorities in a complex and dynamic environment.
Knowledge of employment laws and regulations.
Experience in managing HR processes and resolving employee grievances.

Experience

Master's degree or HR certification preferred.
Minimum of 5 years of HR experience.

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. 

What we offer

With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.

EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.