Senior Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Senior Associate – Global Compliance Engagement Testing (GCET), GDS, RMS

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

This is a role that requires incumbent to own & execute a variety of global processes related to compliance monitoring of engagements across Service Lines on Legal & Regulatory requirements & EY Policy requirements. The candidate should be comfortable working in an unstructured & complex environment requiring out of the box thinking, logical reasoning, sound verbal & written communication skills, ability to make prompt yet well informed decisions.

The Opportunity: The Senior Associate in GCET team would be required to:

• Develop subject matter expertise in RMS wide process & policies
• Identify & execute opportunities of process improvement & efficiency gains
• Continuously add value to assigned processes and develop solutions for situations that may not have been previously documented
• Take ownership of a variety of operational activities for seamless functioning of the process 
• Provide feedback to the team members and help them move up the learning curve

Key Responsibilities

Technical Excellence: 

• Conduct research using both systematic and intuitive secondary research techniques
• Study the research findings, draw inferences and conclusions in response to the research requirement
• Use analytical and project management methodology and tools
• Complete all assigned projects/tasks in line with the standard operating procedures and stipulated timelines
• Facilitate and drive the processes to completion
• Perform periodic review of team’s deliverables to evaluate completeness, accuracy, and appropriateness 
• Flag issues/potential challenges at appropriate time so that timely action can be initiated

Client Management:

Drive business development & scope expansion conversations with the Global, Area and Regional Risk Management and Service Line Quality leadership
Responsible for addressing & resolving service delivery issues / escalations

People Management:

• Manage performance of the team members from setting goals to assessing performance against goals to providing performance feedback
• Manage and address potential conflicts amongst the team members
• Work cohesively with the team to address their issues/concerns and maintain a positive working environment 
• Ensure adherence to work-flow protocol and tools
• Coordinate training schedules for new and existing members of the team
• Coach and mentor team members for professional development and recommends training requirements to address perceived gaps
• Identify training, learning & development opportunities for the team members
   

Skills and Attributes for Success

• Pledge for quality of output through internal review mechanisms
• Manage day-to-day administrative issues & communicate appropriately to the customers at GDS
• Responsible for achieving customer satisfaction measures / project critical success factors 

Qualification Requirements

• MBA or equivalent post-graduate degree from a reputed institute
• At least 3 years of professional experience
• Exposure of handling international customers/client interaction
• Well-developed analytical, interpersonal, and verbal and written communication skills in English
• Proficient in MS Office
• Technical skills in reporting tools e.g., PowerBi, Tableau etc.
• Knwoledge of artificial intelligence to drive process automation 
• Credible experience working in a fast-moving, client-driven environment
• Attention to detail and a solution oriented approach
• Flexibility to work in business season (if required)

What You Can Look For 

• A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment
• A team which has its foundation in the core values of trust, respect, and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework

What We Offer:

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We serve Service Line Quality teams globally and play a vital role in identifying & mitigating Legal & Regulatory and EY policy risk in EY. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. 

• Continuous Learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success As Defined By You: We’ll provide tools and flexibility, so you can make a meaningful impact
• Transformative Leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and Inclusive Culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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