Associate Director - ECRM - GDS Compliance Lead

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity

This position provides the opportunity to collaborate with cross-functional teams, ensuring adherence to regulatory standards and driving continuous improvement. You will play a pivotal role in mitigating risks and enhancing the organization's compliance framework

Your key responsibilities require you to

Compliance Program Management:

• Lead the implementation of a global, standardized compliance program that includes:
  • Policies and procedures
  • RACI matrices (roles and responsibilities)
  • Communication and awareness strategies
  • Control frameworks and monitoring protocols
  • Reporting mechanisms including whistleblowing support
  • User education and training alignment
• Ensure the program meets international benchmarks such as COSO, and other global regulatory frameworks.
• Drive integration of compliance into operational processes through close collaboration with risk, legal, and service lines

Compliance Testing and Monitoring

• Lead substantive compliance testing across multiple jurisdictions and business units to:
  • Identify design gaps in compliance controls
  • Detect instances of non-compliance
  • Recommend and support remediation and process improvements
• Design and oversee monitoring plans to ensure effectiveness and sustainability of compliance efforts.
• Utilize data analytics to monitor compliance trends and detect anomalies.
• Coordinate internal audits and investigations related to compliance breaches, ensuring timely resolution

Personal and Business Compliance Confirmations

• Manage evolving areas of personal compliance, including:
  • Annual Code of Conduct confirmations
  • Regulatory and legal attestations
  • Learning compliance monitoring (completion of mandatory training modules)
• Oversee business unit confirmations and periodic declarations to ensure transparency and adherence to internal policies.
• Support reporting needs to global leadership on certification status, exceptions, and remediation.

Third-Party Certifications & Global Coordination

• Act as a subject matter resource in third-party engagements to explain EY’s compliance frameworks.
• Support multi-party, multi-national inquiries regarding EY’s compliance posture.
• Represent the compliance function in client and external regulatory discussions, ensuring consistency and professionalism in global responses.
• Coordinate with other internal risk functions (e.g., data privacy, independence, and legal) to respond to cross-domain queries.

Stakeholder Engagement and Reporting

• Collaborate with global, area, and region-level risk and compliance teams to ensure aligned execution of the compliance program.
• Provide periodic reports to senior leadership on program health, key metrics, emerging risks, and testing results.
• Support internal and external audits, regulatory reviews, and other assurance processes.

Training and Awareness

• Design and drive compliance training programs tailored to different stakeholder groups.
• Partner with learning & development and corporate communications teams to roll out annual campaigns, mandatory e-learnings, and behavior-shaping initiatives.
• Evaluate the effectiveness of training programs and make necessary adjustments

Skills and attributes for success

• 15+ years prior professional experience of compliance, risk management, or a related field, with at least 5 years in a leadership role within a multinational organization
• Strong analytical and problem-solving skills, with the ability to interpret complex regulatory requirements
• Proven ability to manage cross-functional teams and drive compliance initiatives across diverse geographies
• Strong command of global compliance frameworks including COSO
• Deep understanding of AML, ABC, and ethics-related laws and practices
• Proven experience in building and executing compliance testing programs
• Expertise in managing global certifications and confirmations
• Excellent written and verbal communication, stakeholder management, and presentation skills
• Strong leadership, project management, and team development capabilities
• Ability to navigate ambiguity, influence without authority, and make risk-based decisions

To qualify for the role, you must have

• Post -graduate in related field
• Candidates with a recognized Compliance Management qualification CAMS (Certified Anti-Money Laundering Specialist), CCEP (Certified Compliance & Ethics Professional), or equivalent are highly desirable or willingness to obtain the qualification in first six months with team would be preferred.
• Experience of implementing a Compliance program management platform
• Candidates with exposure to client interaction would be preferred
• Advanced MS office knowledge (Word, Excel, PowerPoint)

Ideally, you should also have

• Ability to operate and flex in an ambiguous and changing environment to respond to emerging priorities
• Experience of working to deadlines and delivering high quality outputs
• Ability and willingness to periodically work flexibly e.g., participating in calls outside of standard office hours (early morning/late night) to support our global organization

What we look for

• Working in a team of experts with deep domain knowledge
• Opportunity to work in fast paced multinational environment
• Positive attitude and dependable team player
• Ability to deal with problems in a practical and common-sense way, proactively applying judgment when required.
• A high standard of Excel and PowerPoint skills
• Flexibility to adapt activities based on the team priorities
• Ability to work in a fast-paced environment, producing work of a high quality that meets business demands
• Able to establish credibility, respect and trust in their working relationships and internal networks

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across eight locations – Argentina, Hungary, India, Mexico, Philippines, Poland, Spain and Sri Lanka – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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