Technology Consulting (SAP) Technical Lead - Senior Manager

Technology Consulting – SAP Sales and Distribution – Senior Manager

General information    
Location    Cork / Dublin / Limerick
Business area    Technology Consulting / SAP 
Contact type    Permanent 
Working model    Hybrid

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY have several career opportunities available, and we are interested in meeting candidates who are looking for a new challenge, one where you can develop your range of skills significantly. Be that a move out of industry into consulting, or from support into advisory services. We are looking for future leaders with a genuine creative vision and the confidence to make it happen. Our opportunities will allow you to apply your expertise to a variety of projects whilst offering you excellent career progression opportunities.
The team and the opportunity
Our SAP practice is experiencing an exciting period of growth. We are interested in hearing from experienced SAP professionals who would like to take their careers to the next level.
EY's global SAP practice now totals more than 26,000+ dedicated SAP professionals in over 150 countries and we are investing heavily in S/4HANA, Ariba, IBP, SuccessFactors, Concur, GTS, SCP, and other new SAP solutions. We are helping our clients to tackle their most difficult challenges by implementing SAP solutions that enable business transformation and deliver real value for our clients. We operate local and remote teams across multiple locations, we design and build global solutions with variations to meet local requirements and we deploy these in ways that maximize value for our clients. 

Amongst a variety of exciting career opportunities available within our SAP practice in Ireland, we are seeking an experienced SAP Technical Lead at Senior Manager level for our SAP Application Managed Services (AMS) team. We are an SAP VAR and a SAP-certified PCoE (Partner Centre of Expertise).  Our clients work across many different industries and are split between S/4HANA and ECC landscapes.
This is a great opportunity to lead and expand a primarily Irish based team working with our offshore teams to support our existing and new customers.  Your role will be focused primarily on 
Managing the delivery of technical SAP services to our Technical Managed Service clients.  
Working with the functional consultants and developers to deliver a premium seamless service to our clients
Delivery of projects outside the managed service, such as migrations, upgrades and re-platforming
Developing new and strengthening existing client relationships to grow the AMS service.

Your key responsibilities:

ADVISORY

• Must have a strong, demonstrated commitment to customer service and be committed to pro-active review of processes and procedures to continually enhance service quality, service delivery and support.
• You should be capable of developing a future-proof Technical Architecture design document, including SAP Environment Strategy and Plan for, on-premise, Cloud hosted and RISE with SAP landscapes
• Overview of compliance with security and regulatory requirements in all SAP implementations.
• Capable of producing formal design governance papers on major technical architecture decisions and then presenting confidently on the same. 
• Expert advisor executing technical impact analysis of major changes of an existing SAP solution (opportunity studies, S/4HANA Roadmap, Cloud migration, SAP PaaS / SaaS services, etc.)
• Critical client-facing role that interprets and translates client requirements into a technology solution that can be configured from a standard set of offerings.
• Collaborate with IT leadership to align SAP technical strategies with overall IT and business objectives.

TECHNICAL SERVICE DELIVERY 

• Coordinate the support and maintenance of the multiple SAP instances that comprise the SAP environment (sandbox, development, test, and production) across the multiple client managed services contracts (TMS)
• Design and implement an optimal SAP configuration to maximize system performance and availability.
• Responsible for the delivery of technical services (Infrastructure, cloud hosting, SAP Basis, SAP Environment Planning & Management, Solution Manager, etc…) in support of the implementation of SAP solutions, both ECC and S/4HANA, for Irish and major global clients based out of Ireland.
• Ensure the right procedures are in place for SLA delivery.
• Manage on and offshore team responsible for monitoring all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.)
• Supporting the basis delivery team – ensuring they can realise the technical landscape through a combination of direct involvement and mentoring.  
• Apply large scale SAP Technical experience (including BASIS, ABAP, Security, and Integration), providing clarity in the mitigation of the impact of the design on the clients existing solutions.
• Understands key components of SAP Solution Manager and can configure as required, e.g. ITSM, Application Monitoring, CHARM, Focused Build, etc 

OTHER

• Delivering compelling and confident presentations across client pursuits and external/internal events, building eminence.
• Review and integrate application requirements, including functional, security, integration, performance, quality and operations requirements.
   

To qualify for the role, you will have:

• A third level qualification in Business, Technology, Engineering, or a related discipline.
• Experience in Technical Presales with Real-Life Solutions involving SAP Hardware Sizing and SAP Landscape Designing.
• A minimum of 10 years’ experience in leading SAP technical teams in a Consulting or similar external client facing environment.
• Subject Matter Expert (SME) level knowledge and technical knowledge of SAP S/4HANA, SAP ECC, SAP Solution Manager
• In-depth knowledge of SAP technical architecture, SAP Fiori, SAP HANA, and integration technologies.
• Experience in HA and DR setup for HANA system and other databases.
• Must demonstrate a complete understanding of SAP HANA, Basis and Public cloud Infrastructure principles, theories, concepts, and techniques.

Ideally you will aslo have:

• Experience in SAP SaaS Solutions such as BTP, CPI, Ariba, SAC, BAS products are preferred.
• Experience and deep understanding of SAP MDG, SAP BW - BOBJ, SAP GRC (AC/PC) and other SAP NetWeaver based solutions.
• Experience with, or demonstrable understanding of SAP RISE, S/4HANA best practice processes, key benefits, and implementation scenarios.
• Candidate must have strong problem-solving skills, be self-directed and capable of working with minimal supervision.
• Strong ability to lead, mentor and motivate teams, adopting a collaborative and supportive approach.
• Proven ability to build and leverage relationships with senior level clients.
• Proven success in delivery of complex SAP programmes.
• SAP, Microsoft Azure, Google Cloud Platform certifications preferred.

What we offer and how we will support your Career progression

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Continuous learning: personalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Career progression: When you join EY, you will be supported to ensure that you are enhancing your skills from day one. As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are. 
• Benefits: We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, with a wide range of discounts, offers and promotions. Your experience in EY will also include:
• Free enrolment in EY’s Tech MBA Programme accredited by Hult International Business School
• Discounted health insurance
• Pension
• The purchase of additional annual leave
• Hybrid Working model

Inclusion & Diversity
We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Apply
If you are interested in the above role, please submit a CV via the EY Careers Site at: EY Career Page
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