Technology Consulting (SAP) Basis & Security Technical Lead - Manager

Technology Consulting (SAP) - Basis & Security Technical Lead

General information    
Location    Cork / Dublin / Limerick
Business area    Technology Consulting / SAP 
Contact type    Permanent 
Working model    Hybrid

Our SAP practice is experiencing an exciting period of growth. We are interested in hearing from experienced SAP professionals who would like to take their careers to the next level.
EY's global SAP practice now totals more than 26,000+ dedicated SAP professionals in over 150 countries and we are investing heavily in S/4HANA, Ariba, IBP, SuccessFactors, Concur, GTS, SCP, and other new SAP solutions. We are helping our clients to tackle their most difficult challenges by implementing SAP solutions that enable business transformation and deliver real value for our clients. We operate local and remote teams across multiple locations, we design and build global solutions with variations to meet local requirements and we deploy these in ways that maximize value for our clients.

Amongst a variety of exciting career opportunities available within our SAP practice in Ireland, we are seeking an experienced SAP Basis Lead at Manager level for our SAP Managed Services (AMS) team. We are an SAP VAR and a SAP-certified PCoE (Partner Centre of Expertise).  Our clients work across many different industries and are split between S/4HANA and ECC landscapes.

This is a hands-on role for a real technologist.  We are building and expanding a primarily Irish based team working with our offshore teams to support our existing and new customers.  

Your role will be focused primarily on 

• Coordinating and delivering the technical SAP services to our AMS clients in line with agreed SLAs 
• Delivery of projects outside the managed service, such as migrations, upgrades and re-platforming
• Acting as a key escalation point for the team ready to deliver and resolve

Your key responsibilities:
ADVISORY

• Must have a strong, demonstrated commitment to customer service and be committed to pro-active review of processes and procedures to continually enhance service quality, service delivery and support.
• Capable of contributing to a Technical Architecture design document, including SAP Environment Strategy and Plan
• Design, recommend and implement optimal SAP configuration to maximize system performance and availability.
• Critical client-facing role that interprets and translates client requirements into a technology solution that can be configured from a standard set of offerings.
• Expert advisor executing technical impact analysis of major changes of an existing SAP solution (opportunity studies, S/4HANA Roadmap, Cloud migration, SAP PaaS / SaaS services, etc.)

BASIS SERVICE DELIVERY / DAY TO DAY

• Implement and maintain the multiple SAP instances that comprise the SAP environments) across the multiple client managed services contracts (TMS)
• Responsible for the delivery of technical services (Infrastructure, cloud hosting, SAP Basis, SAP Environment Planning & Management, Solution Manager, etc…) in support of the implemented SAP solutions, both ECC and S/4HANA, for Irish and major global clients based out of Ireland including daily checks, performance tuning, EWA and SAP connectivity, system refreshes and client copies. 
• Maintain the multiple SAP instances that comprise the SAP environment (sandbox, development, test, and production) across the multiple client managed services contracts (TMS). 
• Understand risk and introduce changes to minimise risk
• Delivery, with the team, the annual audit services for clients
• Strong knowledge of security and authorisations across ECC, S/4HANA and the wider BTP landscape. 
• Mentoring and managing the basis and security delivery team. 
• Understands key components of SAP Solution Manager and can configure as required, e.g. ITSM, Application Monitoring, CHARM, Focused Build, etc 
• Manage the SAP background job workload across clients.

OTHER
Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements.

To qualify for the role, you ideally will have:

• A third level qualification in Business, Technology, Engineering, or a related discipline.
• Essential to have experience in Technical Presales with Real-Life Solutions involving SAP Hardware Sizing and SAP Landscape Designing.
• A minimum of 7 years’ experience in SAP projects in a Consulting or similar external client facing environment in a program/project management role.
• Subject Matter Expert (SME) level knowledge and technical knowledge of SAP S/4HANA, SAP ECC, SAP Solution Manager
• In-depth knowledge of SAP technical architecture, SAP Fiori, SAP HANA, and integration technologies.
• Experience in HA and DR setup for HANA system and other databases.
• Must demonstrate a complete understanding of SAP HANA, Basis and Public cloud Infrastructure principles, theories, concepts, and techniques.
• Experience in SAP SaaS Solutions such as BTP, CPI, Ariba, SAC, BAS products are preferred.
• Experience and understanding of SAP MDG, SAP BW - BOBJ, SAP GRC (AC/PC) and other SAP NetWeaver based solutions.
• Experience with, or demonstrable understanding of SAP RISE, S/4HANA best practice processes, key benefits, and implementation scenarios.
• Candidate must have strong problem-solving skills, be self-directed and capable of working with minimal supervision.
• Strong ability to lead, mentor and motivate teams, adopting a collaborative and supportive approach.
• Proven ability to build and leverage relationships with senior level clients.
• Proven success in delivery of large and complex SAP programmes.
• SAP, Microsoft Azure, Google Cloud Platform certifications preferred.

What we offer and how we will support your Career progression

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Continuous learning: personalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Career progression: When you join EY, you will be supported to ensure that you are enhancing your skills from day one. As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are. 
• Benefits: We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, with a wide range of discounts, offers and promotions. Your experience in EY will also include:
• Free enrolment in EY’s Tech MBA Programme accredited by Hult International Business School
• Discounted health insurance
• Pension
• The purchase of additional annual leave
• Hybrid Working model

Inclusion & Diversity
We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Apply

If you are interested in the above role, please submit a CV via the EY Careers Site at: EY Career Page
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