Risk Consulting - Program Risk Management - Technology Programme Assurance, Senior Manager / Dir

Risk Consulting – Program Risk Management (PRM) Technology Programme Assurance Lead, Senior Manager / Director

General Information

Location: Dublin / Belfast

Available for Visa Sponsorship: Yes

Business Area: Risk Consulting

Contract Type: Full-Time – Permanent

Introduction to the competency

The Program Risk Management (PRM) team is part of our Risk Consulting practice. With a clear purpose of ‘building a better working world’, we are committed to delivering exceptional client services across a range of sectors, including the public sector, energy and utilities, financial services and telecommunications. In EY, our approach to delivering exceptional work for our clients is underpinned by three defining features of our approach:

1. Partnering with clients to assess their Programme, PMO/TMO success capabilities for current and future programmes.
2. Helping our clients have the confidence to take and benefit from risks, drive sustainable growth and performance, develop risk-enabled organisations and resources, and gain greater access to risk insights and performance information.
3. Helping our clients solve their most complex problems as well as capitalize on opportunities.

Our services include the assessment, design and implementation of solutions that enable organisations to improve programme execution, build confidence and increase the likelihood of successful outcomes and improved business performance. 

The opportunity

If you are looking to join a dynamic and diverse team providing Programme Assurance of ERP and Technology projects, come and talk to EY’s PRM team.

• Purpose-led Transformation: We, at EY, are using a proven approach to inform our client engagements.

• Collaborative teamwork: All members of the team are supported in their career development and progression.

• Delivering exceptional client service in a consistent and professional manner:  EY’s Service Quality tools provide a process of continuous improvement.

Your key responsibilities

Client Responsibilities:

• Building valued relationships with external clients;
• Acting as a subject matter resource, leveraging your knowledge and experience to shape services for clients;
• Providing oversight and governance for ERP and technology projects, ensuring that they adhere to the organisation's project management framework and methodologies;
• Identifying, assessing, and managing risks throughout the program lifecycle. Develop and implement risk mitigation and contingency plans to minimize potential impacts on the program's success;
• Establishing quality assurance processes and standards to ensure that program deliverables meet the required specifications and are fit for their intended purpose;
• Communicating with stakeholders at all levels of the organisation, including executive leadership, project sponsors, functional leads, and end-users, to ensure their needs are understood and addressed;
• Overseeing change management activities to facilitate the adoption of new systems and processes;
• Ensuring that the ERP system and related technology initiatives comply with relevant regulations, industry standards, and internal policies;
• Managing relationships with ERP vendors, consultants, and service providers. Ensure that contracts are honored, service levels are met, and the organisation receives value from its technology investments;
• Monitoring the program's progress against key performance indicators (KPIs), timelines, and budgets;
• Providing regular reports to senior management and other stakeholders on the program's status and any issues that arise;
• Ensuring that the program is adequately resourced with the right mix of skills and expertise;
• Staying abreast of emerging trends and best practices in ERP systems and technology program management;
• Conducting post-implementation reviews to assess the program's effectiveness, identify lessons learned, and make recommendations for future initiatives;
• Monitor and report on the realisation of benefits associated with the ERP/technology program, ensuring that the expected business outcomes are achieved.

Internal Responsibilities:

• Markets lead and Client liaison for ERP / Technology Programme Assurance offering
• Attending networking events both internal and external
• Assisting in client account management activities such as recruitment for the team, managing financial aspects of client engagements, and Quality and Risk Management;
• Building valued relationships with clients and EY colleagues to assist in generating new business opportunities for EY;
• Leading and supporting presentations and proposals for elements of medium to high complex projects to prospective and existing clients;
• Understanding EY’s service offerings and actively identifying opportunities to better serve our clients;
• Supporting team development activities, including:
• Supporting, coaching, and mentoring activities;
• Conducting performance reviews and contributing to performance feedback;
• Contributing to people initiatives including recruiting, retaining and training activities;
• Understanding, following and communicating workplace policies and procedures.

Skills and attributes for success

• Approximately 10+ years’ experience in a management consulting or similar advisory role in industry or the public sector;
• Approximately 15+ years of ERP / Technology Project Management and Programme Assurance

To qualify for the role, you must have

• Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programmes;
• Good understanding of ERP / Technology project management principles;
• Strong 3rd level educational qualifications. 

Ideally, you will also have

• Additional professional qualifications, such as PRINCE2® or PMP, are desirable;
• Additional areas of interest include Project Assurance, Risk, Cyber and Data Privacy, Benchmarking and Best Practice.  

What we look for

We are looking for experienced, motivated people who have previously worked in ERP / Technology Programme and Project Management, either in industry or in a client-side advisory role to join our team. 

What working at EY offers

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

 All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Hybrid Working
• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression 

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity 

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.