People Consulting - Strategic Workforce Planning - Manager BC

People Consulting - Strategic Workforce Planning - Manager

About us

Our People Consulting professionals assist our clients in successfully defining, implementing, and sustaining their people agenda. We provide our clients with a set of integrated services and offerings solving their most pertinent people-related business issues. Our core service offerings include strategic workforce planning, organisational design, change management, leadership development, cultural assessment and development, and talent management.

Driven by our deep understanding of HR strategy and operations, and our focus on innovation, People Consulting is best positioned to respond to the scale and complexity of the challenges our clients face, making us the trusted advisor of choice to our clients and creating more opportunities for our people. 

The Opportunity

To drive forward the growth of People Consulting, we are seeking experienced strategic workforce planning professionals to join our growing team in Dublin. We have positions at both Manager and Senior Manager level.

The successful candidates will be primarily focussed on client delivery. They will manage client engagements and provide best-practice advice to clients on workforce planning and/ or other relevant People Consulting service offerings where required. They will also be responsible for supporting the growth of the People Consulting practice in Ireland and generating revenue through business development.

Your key responsibilities: 

In this role, you will be responsible for programme delivery, project management, business development and supporting the People Consulting practice. Key responsibilities include:

• Senior Manager
  • Project/ Programme Delivery: leading, shaping and delivering People Consulting programmes of work. Operational responsibility and accountability for assignments and delivery teams. Senior contact and escalation point for the client leadership team.
  • Generating profitable revenue: Selling major People Consulting programmes; acting as client relationship owner for designated accounts and growing these accounts; identifying opportunities and leading pursuits; building relationships with prospective future clients; developing and implementing innovative business development initiatives
• All Levels
  • Developing and sustaining client relationships
  • Working collaboratively with clients and developing a trusted advisor reputation
  • Providing best-practice workforce planning advice and guidance to clients
  • Shaping EY’s workforce planning service offering
  • Managing more junior resources
  • Providing and facilitating development opportunities for individuals at all levels in the practice
  • Inputting into People Consulting’s strategy and annual plans
  • Supporting recruitment
  • Role model inclusive leadership to drive a leading people culture in line with EY values

Responsibilities, Qualifications, Certifications 

Skills and attributes for success: 

• Workforce planning skills, including demand and supply analysis, workforce sizing and shaping, developing actionable insights from workforce data
• Understanding of other core People Consulting services, such as organisation design, operating model, change and talent management
• Be professional, quickly establishing personal credibility and demonstrating expertise
• Demonstrate ability to support the development and growth of business
• Demonstrate knowledge of the region in terms of sector presence, existing networks, or relationships
• Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions
• Take a practical approach to solving issues and gaining client agreement
• Be able to analyse complex problems and to deliver insightful, practical, and sustainable solutions
• Be skilled in facilitating and encouraging collaboration amongst team members, and capable of motivating teams to maximise performance
• Have experience of full project lifecycle from concept through to implementation
• Structure and manage projects or programmes of work which meet client expectations and mitigate any risks or issues
• Strong focus on achieving project / programme goals and objectives
• Be adept at overcoming issues and barriers
• Be up to date with key technical and functional skills, and with industry, business and leadership skills and knowledge - share this expertise with others

To qualify for the role, you must have:

• Experience of strategic workforce planning, either as a consultant or as part of an internal HR team
• 2+ years similiar experience
• Experience in building strategic workforce planning capability for organisations
• Proven track record of managing workforce related projects/ programmes through all phases of the project/ programme lifecycle
• Experience in a leadership role; managing teams and being accountable for delivery
• A proven track record of proactively managing stakeholders, including providing constructive challenge, influencing decisions, providing robust advice, delivering difficult messages, and managing performance issues, up to C suite level 
• Demonstrated track record of building client relationships
• Ability to quickly grasp complex business problems and develop appropriate solutions
• Strong analytical capability primarily in the interpretation of data; comfortable working with and interpreting data and leading client discussions on same

Ideally, you’ll also have:

• An appreciation of data, systems and technologies used to drive strategic workforce decision making
• A primary degree and any post graduate degrees and professional qualifications are desirable but not critical
• Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations
• Senior Managers: track record of strong business development in a professional services firm

What we look for 

We have many clients from various sectors talking to us about how can they assess, attract and nurture individual talent engagingly in varying contexts. 

We are looking for individuals who can demonstrate real impact within various areas of People Consulting for our clients. We require people who can build our service offerings, understand client needs, grow our internal capability, and connect effectively across our global People Consulting to maximise our global knowledge and experience in supporting clients to build their talent pool. 

Who we are?

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.