Manager - FAAS - EY Academy - Dubai

Manager - AI Upskilling Lead Facilitator – Financial Accounting Advisory Services (EY Academy, Dubai)

In Financial Accounting & Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting and financial reporting challenges facing their business.  You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching.

That is how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

We are looking for an AI Upskilling Lead who can turn AI into something people actually use, not just talk about. You will design and deliver hands-on training that helps clients apply tools like Microsoft Copilot, Copilot Studio, n8n, Claude and AI agents in their day-to-day work.

This role is very practical. You need to be confident in front of senior stakeholders, able to simplify complex ideas, and focused on real outcomes

Your key responsibilities

• Lead hands-on AI workshops and training sessions
• Deliver practical sessions on Copilot, Copilot Studio, n8n, Claude, ChatGPT and AI agents
• Design simple, relevant use cases people can apply immediately
• Facilitate sessions to identify where AI can save time or improve work
• Support executive briefings and leadership sessions
• Create training materials, playbooks and examples that are easy to follow
• Help teams leave with clear next steps, including 30, 60 and 90 day plans
• Work closely with FAAS, EY Academy and AI Hub teams

Skills and attributes for success

• Confident presenter and facilitator
• Strong at linking AI to real business value
• Able to build simple demos and examples
• Good at creating clear, practical content
• Commercial mindset, focused on outcomes
• Keeps up with new tools and knows what is actually useful

To qualify for the role, you must have

• 10+ years’ experience, Manager level or above
• Strong experience delivering training, workshops or capability programmes
• Hands-on experience with AI tools such as Copilot, Copilot Studio, n8n, Claude or similar
• Comfortable working with senior stakeholders
• Strong communication and facilitation skills
• Able to explain technical topics in a simple, practical way
• Background in consulting, professional services, L&D, digital or AI adoption is a plus
• Fluent Arabic and English

Ideally, you’ll also have

• Bachelor’s degree in AI, Computer Science, Data Science, Engineering or a related field
• Master’s or PhD preferred, especially in AI or related areas
• MBA is a strong plus, especially alongside a technical background
• Strong academic background from a leading university preferred, for example:
  Oxford, Cambridge, Imperial, LSE, UCL, INSEAD, LBS, IE, HEC, Harvard, MIT, Stanford or similar
• Certifications in teaching, facilitation or learning design are highly valued
• Relevant AI certifications (e.g. Microsoft Copilot, Azure AI, OpenAI) are a plus

What we look for

What success looks like - People leave your sessions thinking: “This is useful, I can actually use this tomorrow.” You help move teams from curiosity to real adoption.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

·       Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

·       Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

·       Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

·       Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.