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Tax Services Senior - FSO - Tax Technology & Transformation ServiceNow Developer

Location:  Dallas
Other locations:  Primary Location Only
Salary: Competitive
Date:  May 29, 2025

Job description

Requisition ID:  1612135

At EY, we’re all in to shape your future with confidence. 

 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

 

Tax Senior – Financial Services – Tax Technology and Transformation, ServiceNow Developer

 

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

 

The opportunity

 

As a Tax Senior in Tax Technology and Transformation you have a critical role responsible for the design, development, and implementation of innovative tax technology solutions to optimize tax function effectiveness and efficiency for our clients. You will work at the intersection of tax and technology, leveraging advanced tools and project management methodologies to drive transformation in tax processes. You will also review the work of Staff members and will provide supervision to them.

 

We are seeking a ServiceNow developer to join our dynamic team. The ideal candidate will have a

background in ServiceNow development and a passion for creating efficient and effective

workflow solutions. As a Senior, you will be responsible for designing, developing,

and implementing ServiceNow applications and integrations to meet the needs of internal teams and clients.

 

Key Responsibilities

 

  • Design, develop, and implement ServiceNow applications and modules, including Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, Release, Asset Management, Configuration Management (CMDB), Project & Portfolio (PPM), Governance, Risk, Compliance (GRC), and Reporting/Performance Analytics.
  • Configure and customize the ServiceNow platform to meet client requirements, including workflows, business rules, UI actions, client scripts and ACLs.
  • Develop and maintain integrations between ServiceNow and other systems using REST, SOAP, and other integration technologies.
  • Create and maintain technical documentation, including design specifications, architecture diagrams, and integration documentation.
  • Formulate testing approaches, develop test cases, and deploy code into production in defined releases.
  • Formulate and socialize development best practices within ServiceNow, utilizing studio and team development features to maximize productivity and effectiveness.
  • Work closely with business and internal teams to ensure user stories are developer-ready, easy to understand, and testable.

 

Skills and attributes for success  

  • Strong leadership ability, attention to detail, problem-solving skills, analytical abilities  
  • Excellent verbal and written communication skills with the ability to interact effectively with team members and clients
  • Ability to work on deliverables from various teams to deliver projects to time, cost and quality requirements  
  • Documenting technical and business requirements, including Identifying and prioritizing issues  

 

 

To qualify for this role you must have

 

  • Bachelor’s degree in computer science, or related discipline. 
  • Minimum of 2 years of experience in ServiceNow development and implementation
  • CSA (Certified System Administrator) and/or CAD (Certified Application Developer) certification
  • Proficiency in ServiceNow Studio, JavaScript, HTML, CSS, and ServiceNow on Microsoft Azure cloud technologies
  • Experience with REST and SOAP APIs
  • Proficient debugging skills to identify and resolve issues efficiently at L2/ L3 levels including error tracking
  • Knowledge of Agile methodologies and DevOps practices
  • Strong analytical and problem-solving skills with the ability to troubleshoot complex issues
  • Knowledge on front-end, back-end, databases, and software development life cycle and basic understanding of Global and/or US Tax Withholding and Information Reporting is desirable
  • Ability to work collaboratively in a team environment and manage multiple tasks simultaneously
  • Experience with the following technologies is desirable: Azure DevOps, Confluence, Jira, Docker, and Postman

 

 

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $86,000 to $142,000.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,300 to $161,500.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

 

Are you ready to shape your future with confidence? Apply today. 
EY accepts applications for this position on an on-going basis.  

 

For those living in California, please click here for additional information.

 

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

 

EY  |  Building a better working world

 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

 

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

 

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

 

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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