Supply Chain Tech - Aera Planning - Manager - US Consulting

Supply Chain Tech – Planning Manager

EY advises clients to understand, architect, select and implement cutting edge solutions to efficiently run their businesses, with a high focus on digital transformation. These service areas span across platform architecture, technology strategy and implementation of advanced planning and decision intelligence tool.

The opportunity

Technology transformation with “Decision Intelligence” is a rapidly growing area and there are plenty of opportunities to develop skill set to keep up with the ever-growing demands of the digital landscape. Most of the time will be spent on leading focus areas on our clients’ teams and we will look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.

As a Manager in Technology Transformation Program Delivery, you will have the opportunity to lead and manage the delivery of cutting-edge technology transformation projects and programs. You will play a pivotal role in aligning these initiatives with organizational strategy to achieve desired outcomes, providing assurance to leadership by managing timelines, costs, and quality. This role involves leading both technical and non-technical project teams in the development and implementation of technology solutions and/or infrastructure. You will also have the chance to coach others on project and program delivery methods, including Agile and waterfall, and propose solutions to technical constraints.

Your key responsibilities

In this role, you will be responsible for the effective management and delivery of one or more processes, solutions, and/or projects, ensuring a focus on quality and effective risk management. You will engage in continuous process improvement and identify innovative solutions through research, analysis, and best practices. Additionally, you will manage professional employees or supervise others to deliver complex technical initiatives, with accountability for performance and results. This role offers the opportunity to apply your depth of expertise to guide others and interpret internal/external issues to recommend quality solutions. You will meet performance objectives and metrics set locally, including client service, quality and risk management, sales and business growth, solution development, and teaming. Travel may be required regularly as needed by external clients.

Skills and attributes for success

To excel as a Manager in Technology Transformation Program Delivery, it's crucial to possess a blend of both technical acumen and business savvy. This role demands a deep understanding of technology and its application in driving business outcomes, as well as the ability to navigate and influence within complex organizational landscapes. Some key skills and attributes that will set you up for success include:

• Leading workstream delivery and track deliverable completion and project status.
• Managing engagement economics and implement resource plans and budgets.
• Actively participating in client working sessions and lead workstreams in planning, execution, and closure.
• Identify opportunities for additional services and lead specific RFP responses.
• Working and leading project teams through agreed-upon phases of project governance, requirements definition, vendor selection, risk analysis, customization, testing, training and rollout of a client's project life cycle
• Owning and collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the Digital and Emerging Technology Consulting markets
• Providing broad functional and technical knowledge of various key technology and business platforms
• Teaming with client technology professionals and third-party strategic alliances
• Developing long-term relationships and networks both internally and externally
• Interacting and communicating effectively with teammates, clients, stakeholders, and executives

To qualify for the role, you must have

• Bachelor’s degree required (4-year degree) (preferably Engineering) or a master’s degree with 9 or more years of work experience in the field of Supply Chain Management
• Typically, no less than 4 - 6 years of relevant experience implementing Decision intelligence across supply chain domains such as procurement, demand and supply Planning, logistics or warehousing.
• Industry experience in either FMCG, Chemicals, Petroleum or Life Science with strong knowledge of leading practices
• Decision architect experience in implementing 2+ complex projects using DI tools such as Aera
• 5+ years of experience implementing Decision intelligence across supply chain domains such as procurement, demand and supply Planning, logistics or warehousing.
• 5+ years of people management experience
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Proven expertise in E2E project phases
  • Gathering client requirement
  • Creating skill/use case roadmap
  • Analyzing and transforming to application requirements
  • Leading functional design approval process
  • Interaction with the development team to test and deliver the solution
  • Assisting customers during design, UAT to hypercare support
  • Preparing and reviewing documentation
• Contract and Vendor Management
• Hybrid and waterfall delivery methodologies
• Iterative delivery methodologies
• Program structuring
• Project and Portfolio Management tools
• Project and program definition and governance
• Project or program resource management
• Project or program value, finance, budget and quality management
• System Development Lifecycle
• Technology Landscape
• Building and Managing Relationships
• Client Trust and Value
• Commercial Astuteness
• Communicating With Impact
• Complex Problem-Solving
• Critical Thinking
• Digital Fluency
• Driving Outcomes
• Emotional Agility
• Hybrid Collaboration
• Leading Teams
• Learning Agility
• Managing Change
• Negotiation and Influencing

Ideally, you’ll also have

• The capability to solve complex problems and implement policy changes and procedures affecting the business
• Proven experience in leading teams, providing feedback, and managing complex technical initiatives with accountability for results
• A track record of active participation in client sessions, leading project delivery, managing engagement economics, and identifying new service opportunities

What we look for

We are seeking top performers who demonstrate the ability to lead complex projects, exhibit strong problem-solving skills, and have a track record of delivering high-quality results. Ideal candidates will possess emotional agility, learning agility, and the ability to manage change effectively. We value individuals who can build and manage relationships, communicate with impact, and drive outcomes while maintaining client trust and value.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.