Global Payroll Engagement Manager--Global Payroll --Open Location

The opportunity

Ernst & Young LLP’s National Tax and EY EDGE practices are made up of teams of professionals providing specific tax technical services to US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes the EY organization in the marketplace.

Our Global Payroll Operate practice focuses on helping our clients effectively manage their global payroll needs proactively and responsibly in 157+ countries. Our quality service and technical network enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their payroll functions. We believe that by managing clients’ payroll obligations, we can make a critical difference, and you’ll be at the heart of this mission.Our market-leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology, as well as next gen technology and data analytics functionalities. With engagements involving a few countries or many, you will have the opportunity to provide clients an integrated, consistent, quality service that unlocks the potential of the payroll function across the entire process.

Your key responsibilities

As a Manager in Payroll Operate, you will oversee the servicing of multi-country payroll operate (MCPO) services and help lead new sales and opportunities. Governance of payroll operations is key, and you will lead the global country teams utilizing one global methodology to track the end-to-end process and provide subsidiary governance throughout our client life cycle to mitigate risk, increase corporate transparency, increase compliance, achieve the leveraging of key data insights and providing clients with additional product offerings. Capabilities include:

• Leading engagement manager for mid-sized and large clients
• Manage global MCPO delivery for multiple clients
• Develop a strategic and client centric relationships with key stakeholders
• Manage end to end client conversations and ask/refer to senior team members for guidance
• Know and utilize global methodology payroll leading practices
• Be involved in thought leadership development 
• Provide/drive innovation and continuous improvement
• Leverage Global Payroll Operate tools, technology, methodology and processes

Skills and attributes for success

• Governance of payroll operations: lead the team utilizing one global methodology to track the end-to-end process and provide subsidiary governance throughout our client life cycle to mitigate risk, increase corporate transparency, increase compliance and achieve leveraging of key data insights
• Managing, coaching and developing a team of senior and staff professionals
• Ability to implement centrally managed global outsourcing model, leveraging global payroll tools to provide clients with greater control, visibility and compliance for their global payroll operations
• Strong analytical skills, interpersonal, and written/verbal communication skills; problem-solving ability and attention to detail
• Project management skills
• Excellent communication, presentation and client service skills

To qualify for the role, you must have

• Bachelor’s degree and relevant post-graduate qualification, preferably with an emphasis in Accounting, Business or Finance
• Six or more years of relevant payroll and/or tax experience or equivalent experience in business or industry
• Global payroll consulting experience, knowledge of technology vendors, such as PeopleSoft/Oracle, SAP, Workday, and other technology solutions, including reports, strategies, assessments, vendor selections, designing processes considering risk and implementing solutions worldwide
• Strong numbers acumen, including analytical abilities and knowledge of Excel, Word, PowerPoint and PowerBi
• Excellent managerial, organizational and verbal/written communication skills with a proactive approach to problem solving and attention to detail
• Client-facing exposure in a global role
• Understanding of the different payroll models in the market
• Project management experience with global or multinational payroll projects

For this position, one of the following certificates/degrees is required

• SHRM-CP or SHRM-SCP qualification from the Society for Human Resource Management®
• Professional in Human Resources, Senior Professional in Human Resources or Global Professional in Human Resources qualification from the HR Certification Institute®
• Certified Payroll Professional designation offered by the American Payroll Association
• Project Management Professional (PMP)® from the Project Management Institute (PMI) or Lean Six Sigma Green Belt
• Master's degree in business administration
• EY Tech MBA

What we look for

We’re interested in professionals with the drive to take on new responsibilities and projects. You’ll need the confidence to speak up with your own creative thoughts on a wide range of areas. You’ll also have the opportunity to achieve your potential by being given professional development opportunities and experiences with clients across geographies. If you’re keen to play a pivotal role within a highly focused global payroll operate team, this role is for you.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.