Cyber Managed Services - IAM - Senior Manager

​Cyber Managed Services - Service Delivery Center – IAM (Identity and Access Management) – Senior Manager 

Description

In a rapidly changing IT environment, clients from all industries look to us for trusted solutions for their increasingly complex risks and vulnerabilities. As a part of our Identity and Access Management (IAM) team you'll be right at the heart of that goal, helping clients gain insight and context to their complex IAM environments and assessing, improving, and building infrastructure, processes, and policies in order to meet the client's IAM needs. You'll get to use your technical and business skills to help us drive this mission and have an impact on cyber security at a global level. 

The opportunity

We currently have a career opportunity in our Dallas Cybersecurity center for a Senior Manager to be responsible for leading IAM projects or elements of multiple client engagements including IAM managed services, IAM operations and related service delivery activities.

You'll work alongside respected industry professionals, learning about and using the latest tools and techniques to identify and overcome some of the most relevant and pressing security issues for our clients. 

Your key responsibilities   

Our IAM services assist our clients in aligning security management strategy with business goals by managing who has access to which resources and services, as well as enforcing business, privacy, and security policies. Supported by our strategic alliances with third-party vendors, our experienced professionals can provide broad services including strategy, assessment, testing, and implementation of IAM solutions. Based on your existing experience, knowledge and ambitions, you could have the opportunity to gain experience across a number of our IAM teams, assessing and delivering foundational components of our services. Some of these teams include:   

Within the Identity analytics & intelligence team, you'll perform assessments in the following areas: 

• Current state assessments & Application access assessment 
• Capability maturity and benchmarking assessments 
• IAM data analytics 
• The IAM strategy team is all about developing IAM strategy and road map comprising of: 

• • Operating model and governance 
  • IAM policies, procedures and standards 

• On our Identity & access transformation team, you'll provide clients with the following: 

• • Design and architecture 
  • Process design and re-engineering 
  • Cloud and mobile apps access management 
  • Access enforcement implementation 
  • Access administration implementation 
  • Access recertification

Also you will help support the Identity and access governance team in: 

• IAM program management assistance & Privileged access management 
• Roles and rules management 
• SOD management and other IAM compliance related activities  

Skills and attributes for success 

• Effectively lead and motivate client engagement teams and provide technical leadership in the IAM service operations and delivery.
• Lead pursuits and sales processes. Provide support for selling engagements and expanding current engagements. Generate new business opportunities and foster relationships with client personnel at appropriate levels.
• Work closely with executives to co-lead, motivate teams and provide leadership in client engagements.  
• Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes and assist with business development opportunities.
• Foster an innovative and inclusive team-oriented work environment. Play an active role in counselling and mentoring junior consultants within the firm.
• Use knowledge of the current IT environment and industry trends to identify engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations. Stay abreast of current business and industry trends relevant to the client's business. 

To qualify for the role you must have 

• A bachelor's degree / graduate degree in a related field and approximately 10+ years of related work experience
• Technology & delivery experience in one or more of the following:

• User identity lifecycle management solutions including managed services and operations knowledge in below mentioned domains.   
• Directory services
• Role-based access control solutions
• Single sign-on and federation solutions
• Privilege accounts lifecycle management solutions
• An understanding of access control concepts including directory services, SAML, LDAP, PKI
• Experience in ServiceNow, ITSM tool, ITIL v3 framework
• Can able to define and/or re-engineer the processes (such as incident management, change management)
• An understanding of access control concepts including directory services, SAML, LDAP, PKI 
• Experience in process definition, workflow design, and process mapping 
• Willingness to travel to meet client obligations.

Ideally, you'll also have

• CISSP/CISM/CCSP/CISA certification desired; non-certified hires are required to become certified within 1 year from the date of hire
• Strong presentation and communication skills and ability to speak and work with IT director, VP, CISO and IT teams 

What we look for   

• We're interested in intellectually curious people with a genuine passion for cyber security. With your broad exposure across IAM, we'll turn to you to speak up with innovative new ideas that could make a lasting difference not only to us – but also to the industry as a whole. If you have the confidence in both your presentation and technical abilities to grow into a leading expert here, this is the role for you.  

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.