Americas Tax Technology Group - Solutions Delivery - Senior Manager

Join our Americas Tax Technology team and you will help support the important business enablement functions that keep our organization running strong. As a client-serving professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our Clients and EY Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Robotics Process Automation (RPA) to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.

The Solution Delivery Lead role is in the Solution Delivery pillar. The main function of this pillar is to develop, and test solutions created to support the Americas Tax Practice.

Essential Functions of the Job:

• Oversee the team to ensure application of the principles of software engineering to the design, development, maintenance, testing, and evaluation of the software and systems to meet business objectives for a broad portfolio of products and product lines
• Contribute to strategic, financial and operational direction of the Application Engineering function
• Work closely with the BTL and Product Management to define and execute the product and portfolio roadmap through the appropriate stages of the product lifecycle.
• Responsible for the execution of the technology strategy within the portfolio for AI, Cloud Architecture etc.
• Assess current department capability and maturity and develop a roadmap with a focus on continuous improvement including establishing metrics and KPIs with which to measure team performance.
• Embrace and embed cutting edge development accelerators such as AI development tools and platforms
• Develop and adopt formal development methods and tools to govern and control programs, defining and leveraging firm standards
• Conduct ongoing market analysis to identify leading practices
• Forecasting need for resources (people, hosting, licensing) to deliver on the product roadmap for the portfolio
• Owns and Optimizes team composition across the product teams in the portfolio to ensure alignment to business strategy & roadmap
• Build relationships at all levels
• Identify, manage and resolve complex issues, preventing escalations, where possible
• Think strategically and identify opportunities for optimization (Reuse, process)
• Manage vendor relationships which could include hardware, software and 3rd party service providers

Analytical/Decision Making Responsibilities:

• Ability to clearly articulate both problems and proposed solutions
• Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution
• Ability to prioritize personal and team workloads to best meet organizational objectives
• Empowered to make decisions and recommend approach based on the results from quality reviews.

Knowledge and Skills Requirements:

• Expert knowledge in the application of software development methodologies used (Agile and Prescriptive)
• Advanced Knowledge of technology strategy & roadmap definition
• Advanced knowledge in resource planning, project management, business analysis and software testing disciplines
• Knowledge of business domain, i.e. Tax or similar business functions
• Ability to convert business and technical requirements into appropriate solutions
• Mastery level in following IT technical skills – Solutions Architecture (ARC), Methods and tools (METL), Data Analysis (DTAN), Systems Design (DESN), Database/repository design (DBDS), Programming/software development (PROG), Usability Requirements Analysis (UNAN), Consultancy (CNSL), Systems Development Management (DLMG),
• Experience of working with .NET, SQL, Java, responsive web design
• AI development experience would be considered a plus both in solution applicability and technical enablement
• Knowledge of supporting peer teams such as infrastructure, operations, enterprise architecture, info-security

Supervision Responsibilities:

• Provide supervision and direction to team members and staff
• Delegate, coach, coordinate and lead co-workers and project team members.
• Leads a functional team with responsibility for utilization, assignments, and reports to a pillar leader
• Responsible for training and standards for functional team performance
• Has direct responsibility for supervising personnel, (i.e., sets goals, assigns work, reviews performance, and conducts career development discussions)

Other Requirements:

• Occasional overnight travel may be required

Education:

• A bachelor's degree (computer science, engineering, accounting, finance preferred) or equivalent work experience.
• Master's degree preferred

Experience:

• 10-15 years of relevant experience
• Experience leading management level members is required
• Experience leading teams of 30+ people in developing Management experience a plus

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.