Americas Tax Technology Group - Business Technology Leader - Senior Manager

US - Tax – Americas Tax Technology Group – Business Technology Leader – Senior Manager

Will you shape the future or will the future shape you? 

The opportunity

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for Ernst & Young client-serving Tax professionals. ATTG professionals will partner with our Tax professionals to develop innovative AI-centric technology to drive revenue through Tax services, improve internal operational efficiency and generate client success. The Business Technology Leader role is in the Technology Enablement pillar. The main function of this pillar is to serve as the primary interface between the tax business leadership and IT.

Your key responsibilities

• Responsible for the strategic direction, definition, and business value of the technology tools used by the U.S. tax practice in a particular sub-service line (SSL) to enable the firm’s professionals to efficiently and effectively provide the services that generate revenue and build relationships with clients
• Development of an integrated business plan to ensure its customers derive optimal value out of their portfolio of existing applications and new investments in line with strategic direction
• Interacts closely with sub-service line leaders, Americas Tax Technology Group (ATTG) colleagues, EY Global IT, and front-line Tax professionals to understand the competing needs of the practice; balance priorities; set expectations at all levels of the practice; and achieve the agreed-upon results
• Assist the practice in market pursuits via participation in the sales process, by presenting our technology capabilities to prospects and clients during proposal opportunities
• Participate in the governance of technology solutions to ensure business value is achieved. Define the business objectives and benefits of technology in a way that is quantitative and measurable
• Collaborate with the business on addressing challenges that could be addressed through technology, developing creative solutions that are aligned with firm standards around technology and IT security, with a particular focus on AI-centric solutions
• Provide high level direction to team on service line’s overall strategic needs; provide guidance and direction as needed
• Responsible for the development of a business-driven application strategy and epic roadmap
• Maintain an awareness of emerging technologies and integrate these into technology discussions and decision-making
• Influence and contribute to build vs buy decisions when formulating solutions to new challenges
• Balance competing priorities and scarce resources among projects occurring simultaneously.
• Monitor the overall portfolio budget, manage the scope of projects for the portfolio, and report all portfolio budget variances in a timely manner
• Focus on cost/benefit analysis to provide guidance to service line leadership and tool executive sponsors on the most appropriate ways to handle tool operational issues
• Develop knowledge of policy restrictions on use of technology. These are driven by Global Information Security, Quality & Risk Management, and General Counsel’s Office
• Direct the teaming with all facets of ATTG, Tax, and Global IT who perform the technical aspects of a technology project to ensure work is handed-off and with minimum of surprises
• Act as escalation point with reporting obligations to leadership

Skills and attributes for success

• Experienced in leading and motivating a virtual team of technology and product management specialists
• Demonstrated skill and experience in managing complex projects involving business, financial and technical risk, particularly within the Tax domain
• Strong verbal and written communication skills with the ability to communicate intricate issues in a simple but accurate manner
• Ability to build collaborative relationships with senior tax and IT leaders
• Strong Influencer
• Ability to handle multiple competing priorities
• Solution-orientated approach with the ability to develop and recommend best solution options in tight time frames
• Experience and ability to evaluate the fit of potential tools licenses from third party vendors

To qualify for the role, you must have

• A bachelor's degree (computer science, engineering, accounting, finance preferred) or equivalent work experience.
• Master's degree preferred
• 15+ years of relevant experience with substantial management experience
• Approved technical certification is required
• Provides guidance and thought leadership to leadership
• Ability to identify, prioritize and weigh different options, balancing business, cost and technology priorities to determine the best solution
• Applies strong strategic skills to develop long-term vision and translate it into actionable roadmaps
• Lead multi-disciplined teams of other senior-level people
• Responsible for the success of a business function and/or business relationship
• Sets direction for their business function and/or business relationship
• Significant experience leading and motivating teams
• Demonstrated skills and experience in managing complex projects involving business, financial, and technical risk
• Delivers results through others, leveraging the ability to lead through influence
• Has direct responsibility for supervising personnel, (i.e., sets goals, assigns work, reviews performance, and conducts career development discussions)
• Occasional overnight travel may be required

Ideally, you’ll have

• Ability to understand and learn tax law and technology implications at a high level
• Excellent organizational and project management skills as well as the ability to multitask on various projects in a fast-paced environment
• Ability to work and team effectively with clients and high-level leadership personnel as well as influence all team members.

What we look for

• We’re interested in people who are ready to become part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in strategic initiatives and the ambition to go above and beyond expectations, this role is for you.

Are you ready to shape your future with confidence? Apply today.