Account Coordinator - FTC - Cork

Account Coordinator - Tax

General Information

Location: Dublin/Cork/Galway/Limerick/Waterford

Business Area: Tax

Contract Type: FTC

EY’s culture promotes a flexible hybrid working environment. Across all aspects of our tax practice, candidates can choose to work from any of our offices in Dublin, Cork, Galway, Limerick and Waterford. 

Excellent opportunity to join a Big 4 Tax practice where you will be part of a high-performing team. Our globally coordinated Tax practice combines exceptional knowledge and experience with local expertise and cutting-edge technology platforms, making us a market leader in Tax services. You will receive exposure to some of EY's most diverse and exciting clients, working with the latest Tax technology solutions in the market. We are currently seeking applications from suitable candidates to join EY’s Tax practice at Senior level.

The purpose of the Account Coordinator role is to support engagement teams to manage their operational and financial performance within the Tax and Law Service Line. 

The role sits within the Tax and Law department and reports to the Operations Lead, while supporting client servers within the Tax and Law Service Line. 

Your key responsibilities 
 

• Support engagement teams to manage their projects and operational & financial performance.
• Maintain opportunity pipeline within Mercury CRM system. 
• Assist engagement teams with efficient navigation of QRM (Quality Risk Management) processes to enable effective turn-around and code release.
• Liaise directly with key stakeholders in relation to engagement lifecycle and providing hands on assistance in appropriate code set-up, performing adjustments, prompt billing, prompt collection and code closures.
• Become a first point of contact for any queries related to Mercury, Risk, AML and key metrics, referring onto other teams where necessary.
• Prepare billings and liaise with managers for review and sign off.
• General portfolio management support.
• Support usage of Global Engagement Agreement Repository [GEAR] – including uploading Engagement Agreements and Prime Sub Memos to the system.
• Proactively manage a portfolio made up of Senior Managers and Managers by assisting them in a number of administrative tasks.
• Handling of general Adhoc operational queries.

Skills and attributes for success
 

• Excellent people skills - requiring demonstrated poise, tact and diplomacy.
• Excellent communication skills – both written and verbal with an ability to interact with and communicate effectively with people at all levels within the firm.
• Ability to handle confidential information and issues effectively and without breach of confidentiality.
• Strong attention to detail.

To qualify for the role you must have
 

• Proven time management skills and able to balance multiple priorities by considering risk, importance and level of urgency.
• Ability to work on own initiative as well as a part of a team.
• Ability and willingness to share knowledge and expertise with colleagues.
• A positive approach and attitude to changes within the workplace.
• Professional, confident, credible, enthusiastic team player with a high level of flexibility and a “can do” attitude.
• Strong IT skills - proficiency in Excel/Word/Sharepoint.

Ideally, you’ll also have
 

• Degree qualified preferred though not essential.
• Preferred experience in a professional services environment.

What we look for
 

We are looking for a reliable administrator with a proven track record of working in a professional services environment, the candidate must have good working knowledge of word, excel & powerpoint.

What working at EY offers 
 

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in Assurance, Tax, Transaction and Advisory Services, we’re using the finance products, expertise, and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

What working at EY offers

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

 Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Hybrid Working
• Free Gym Membership & Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. That’s Why, EY.

Apply now.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.