Core Banking Operations Business Process Analyst (Financial Services) Senior Consultant, TC

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

• Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.
• Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.
• Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).
• Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

• Conduct workshops and interviews to gather business requirements and capture detailed process specifications.
• Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.
• Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.
• Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

• Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.
• Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.
• Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

• Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.
• Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.
• Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.
• Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

• Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.
• Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.
• Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.
• Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel
• Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.
• Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have 

• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.
• Minimum 5 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred.
• Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.
• Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean). 
• In-depth knowledge of core banking processes, products, and regulations.
• Experience with process automation, workflow management, or business process management systems is preferred.
• Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

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