Consultant, APAC Legal Operations

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

The opportunity:

Legal departments are facing significant pressure to demonstrate greater efficiencies and value. New regulations, technologies and events are prompting legal departments to explore new ways to optimize their functions, reduce costs and provide value to the overall organization.

We currently have a career opportunity for a Consultant on our EY Law Legal Operations Team. EY’s Legal Operations Team works with clients to improve the performance of the legal function and add value to the overall organization. The team serves high-profile, national and multinational clients across the globe. We are a growing, dynamic practice with excellent opportunities for career development.

As a Consultant, you’ll be at the heart of EY’s goal for Legal Operations and will have the opportunity to work directly with Legal Operations leadership within the region. It’s a role with far-reaching implications, so you’ll be working with stakeholders across industries with some of the most innovative tools available.  

We are a growing, dynamic practice with excellent opportunities for career development. Nearly all our projects are carried out in a teaming environment with client personnel often fully involved. Team members serve as business advisors and assist clients in transforming their legal processes from analysis phase to full implementation.  

Your key responsibilities as a member of our team:

Ability to demonstrate proficiency or expertise in one or more of the following areas:

• Operating strategy and organizational design– assist clients in identifying improvement opportunities and developing responsive legal service delivery operating models and organizational structures
• Process Optimization – design effective and controlled legal-business processes to increase efficiency, reduce risk and drive business results.
• Spend analysis and strategic sourcing - perform spend analysis and correlative strategic planning for legal departments activities
• Legal contracts transformation – understand contracts and contract lifecycle management (CLM) processes. Assist clients modernize, streamline, and/or automate their contracting efforts as well as leverage the data available in contracts to deliver the business actionable insights.
• Digital transformation
  • Assist the client to maximize the value firm existing technology investments and design new legal service technology platforms (e.g., Case Management, Matter Management/ eBilling, CLM, legal service workflow, Document Management, Document Automation).
  • Leverage experience with commercially available legal technology applications to help clients evaluate, select and implement technologies that will bring faster and more efficient processes (e.g., SharePoint, Onit, Team Connect)
  • Apply knowledge of emerging technologies – assist the client with opportunities to leverage RPA, AI, Self Service workflows and other technology to drive efficiencies and overall cost reduction across the legal function.
  • Legal technology assessment and implementation – assisting clients in evaluating, selecting and implementing technologies that will bring faster and more efficient contracting (e.g., Legal Tracker, DocuSign, Agiloft, Sirion, iManage, Onit, HighQ, etc.).
• Overseeing the provision of EY Legal Managed Services including Contract Lifecycle Management, Corporate Secretarial services and Research and Regulatory Mapping

As a part of the EY Legal Operations team, you will lead, manage and contribute to these projects. While exact activities will vary from project to project, but may include:

• Gathering business requirements and preparing documentation of processes, required functionality, implementation approach, and testing scenarios
• Analyzing functional requirements and business processes
• Implementing processes and/or systems per client requirements
• Interacting and communicating with clients as needed
• Providing project management support to team and client leads
• Managing client and internal team expectations through proactive communication and engagement.
• Providing regional project management and coordination for Legal Managed Services projects

Skills and attributes for success

• Communication
  • Demonstrate good use of structured thinking in analytics. Articulate points of view clearly and coherently.
  • Present information visually in a compelling manner, supplementing text and narrative.
  • Written and spoken presentation is sophisticated and tailored to the audience
• Decision Making 
  • Strong analysis capability
  • Develops and articulates a distinct point of view across both the community and geographies
  • Confident in understanding multiple business drivers
  • Skilled in identifying trends that translate into key market-facing initiatives
  • Demonstrates ability to use both qualitative and quantitative methodologies including financial analysis skills
  • Effectively manages customer expectations
• Proven ability to work and influence cross-functionally and geographically and with a broad range of internal, external and offshore stakeholders and departments
• Proven sound judgment and flexibility in balancing multiple project / pursuit requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail
• Ability to review reports, interpret data and identify trends that will assist in further targeting appropriate go-to-market activities that will generate pipeline
• Strong advocate of the firm’s account management framework and opportunity tools and processes
• Ability to adapt quickly in an ever-changing environment and comfortable working in a virtual team environment
• Confident presentation skills
• Confident to build a network of internal and external contacts to help shape point of view
• Take ownership for delivering customized projects with a high degree of autonomy
• Manage multiple, highly-complex projects simultaneously

To qualify for the role you must have

• A Bachelor’s degree in relevant field (e.g., Economics, Finance, Information Systems, Business, Analytics, Business, Statistics, Journalism, Law) or equivalent work experience
• Master’s degree, PMP, CIPP/E, CIPPM, MBA, or law degree, or postgraduate qualification is an advantage
• Minimum 2 to 5 years of experience in a corporate or legal environment. Experience within a corporate legal department is also valuable.
• Succinct and structured oral and written communications skills. Proficiency in English and ideally Mandarin or Bahasa Indonesia, both written and verbal is required
• Demonstrated ability to identify and address client needs, develop client relationships and define resource requirements, project workflow, budgets, billing and collection
• Relevant experience in one or more of the following: a) legal department operations and/or strategy; b) legal and compliance process design and controls; c) change management; d) legal and emerging technologies; and/or f) legal pricing, data and analytics; g) Legal Managed Services; h) Law Firm Operations; i) Legal Function Consulting; (j) business or technology consulting
• Excellent organizational, and verbal/written communication skills
• Advanced skills in Word, Excel and PowerPoint
• May require occasional travel

What we look for

We seek candidates with strong legal function knowledge, demonstrated ability to team with and motivate others, and demonstrated ability to build meaningful and influential relationships with clients and colleagues.

What working at EY offers

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues in the industry
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

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