TechOps-DE-CloudOpsAMS-JavaFullStack-Staff

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Job Description for Full Stack Java Support Role:

Position Title: Full Stack Java Support Engineer

Job Overview:

We are seeking a highly skilled Full Stack Java Support Engineer to join our technical support team. The ideal candidate will have strong expertise in Java programming, front-end and back-end development, troubleshooting capabilities, and excellent communication skills. As a Full Stack Java Support Engineer, you will be responsible for resolving complex technical issues, providing support to clients, and ensuring the smooth operation of our software applications.

Responsibilities:

• Provide technical support to clients and end-users to troubleshoot and resolve complex software issues related to Java applications.
• Collaborate with cross-functional teams, including developers and QA engineers, to identify root causes and implement appropriate solutions.
• Develop and write clear and concise technical documentation, including resolution steps, troubleshooting guides, and FAQs.
• Perform code analysis and debugging to identify and fix software defects and performance bottlenecks.
• Participate in the maintenance of software, ensuring high-quality code and adherence to best practices.
• Collaborate with project managers and stakeholders to prioritize and address critical customer issues in a timely manner.
• Continuously monitor and enhance the performance and scalability of software applications, conducting load and stress testing when necessary.
• Stay updated with the latest industry trends and technologies to provide innovative solutions and improve overall system efficiency.
• Assist in providing training and guidance to junior support team members, sharing technical knowledge and best practices.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a Full Stack Java Developer or in a similar support role.
• In-depth knowledge of Java programming.
• Familiarity with Java frameworks, databases, and RESTful API development (Java 8/11 (Collections, streams etc), Spring Core, Spring Boot, Spring JDBC Template, Junit, MariaDB, SQL, Git, Maven, JsonPath, Json, JSLT, Eclipse/STS/IDEA, Dbvisualizer, Spring scheduler, Query tuning, AWS S3, SonarQube, Github).
• Tools: Splunk for logs, Sonar Cube for code coverage, Jenkins, Rancher, Nexus, AWS , LogInsight, AWS S3, Jira, Confluence, Spring scheduler, Spring batch, Helm, Yaml,  Angular, Node.js, JSON functions in Maria DB.
• Strong analytical and problem-solving skills to quickly identify and resolve technical issues.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with clients and team members

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