People Consulting - HR Technology - Workforce Management UKG - Manager

Managing global workforces is increasingly complex. People Consulting builds and improves organizational and individual performance, delivering a highly complex and challenging mission, especially in an ever-changing working environment.  As a member of one People Consulting, you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join EY, you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

The Opportunity

As a member of the People Consulting team, you will join a talented group of professionals that help clients in a number of areas. These include the development and implementation of global workforce management (“WFM”) solutions, and transformation activities in support of broader business initiatives and overall business strategy. Our key capabilities include global WFM advisory, technology solution implementation and business transformation.

Your key responsibilities

You will be a key resource on large-scale WFM related projects, primarily UKG WFM. In this role, you should be able to deliver quality client service and work products, deliver insightful solutions and balance multiple priorities. You will be expected to have excellent communication skills, integrate into and lead new teams, and rapidly establish internal and client relationships. Specifically, you will support clients’ global WFM challenges, issues and complex requirements, including advising on WFM best practices and service delivery model. You will be responsible for identifying WFM improvement initiatives and efficiency opportunities to enhance WFM quality and adherence to internal controls while reducing overall risk. You should also be able to support and deliver seamless transition during UKG WFM solution implementations and transformations.

Skills and attributes for success

• Support client projects leveraging deep knowledge and understanding of Time Management, Attendance, Leave Management, Forecasting and Labour Scheduling and other components of Workforce management processes and systems
• Contribute to generating profitable revenue through identifying follow-on engagement opportunities and developing lasting relationships with clients
• Participate in full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
• Influence and persuade clients and stakeholders to gain support for WFM transformation and WFM operational improvement initiatives and/or decisions
• Encourage and facilitate collaboration amongst team members, and promote an inclusive working environment
• Contribute to business development and client pursuit activities in the WFM space by developing proposals and delivering presentations

To qualify for the role you must have:

• Bachelor’s Degree
• Relevant professional experience, including previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to a large-scale UKG WFM project(s)
• Be recognized as a subject matter expert in one or more areas in the Workforce management domain (Time management, attendance, forecasting, scheduling, etc.)
• Experience in managing or leading multiple global and/or multi-national UKG WFM and HR system implementations
• Experience in managing or supporting global and/or multi-national WFM operations
• 7+years of prior relevant experience
• Personal success in current job with WFM experience in one or more of our capabilities
• Willingness to travel as needed, and comfortable working in a hybrid environment with an average of three (3) days per week at a client site or within an EY office.

Ideally, you’ll also have:

• Large-scale project management experience, including budget, scope and resource management; inclusive of global or multi-national client WFM project experience
• Global WFM consulting experience, knowledge of WFM and HR technology vendors, primarily UKG. Other technology solutions such as ADP, Workforce Software, Ceridian, PeopleSoft/Oracle, SAP, Workday, are desireable. 
• Common knowledge of WFM, with priority to UKG, business process activities; and ability to modify and apply processes depending upon client sector
• Business development experience – proposal development, orals presentation development and delivery, CRM management, and deal-size revenue/economics/pricing creation
• Strong numbers acumen, including analytical abilities and knowledge of Excel, Word and PowerPoint

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• The salary range for this job is:
  • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $151,200 to $252,100
  • Bay Area California offices – $157,600 to $262,600
  • All other offices locations in the US, including Sacramento – $125,900 to $231,100
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Are you ready to shape your future with confidence? Apply today.                                          

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people.  Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

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