Government and Public Sector - Technology Consulting - QA Testing Manager

Technology – Systems Implementation and Engineering – Quality Engineering – Manager 

From strategy to execution, the Government & Public Sector practice (“GPS”) of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government shape the future with confidence.

In this role, you will be responsible for planning and executing software system testing, both manual and automated, with a focus on performance and regression. You will formulate quality assurance frameworks, processes, procedures, and metrics to ensure the delivery of high-quality technology products and services that meet defined quality standards. Additionally, you will leverage AI to enhance quality standards and improve system testing. 

Your key responsibilities 

As a Quality Engineering Manager, you will play a pivotal role in ensuring the quality and reliability of our technology solutions. Your time will be spent on the following core responsibilities: 

• Leading the delivery of quality assurance processes and frameworks, ensuring adherence to best practices and standards. 

• Managing and mentoring a team of quality engineers, providing guidance and support to foster professional growth. 

• Collaborating with cross-functional teams to identify opportunities for process improvements and innovative solutions. 

This role offers the chance to work in a dynamic environment where you will tackle complex challenges, enhance your analytical skills, and contribute to the success of our clients. The position may require regular travel to client sites, providing you with the opportunity to engage directly with clients and stakeholders. 

Skills and attributes for success

To thrive in this role, you will need a combination of technical expertise and interpersonal skills. The following attributes will make a significant impact: 

• Strong understanding of quality assurance methodologies and best practices. 

• Proven experience in managing and delivering complex technical initiatives. 

• Excellent analytical and problem-solving skills, with the ability to recommend effective solutions. 

• Exceptional communication skills, enabling you to build trust and rapport with clients and team members. 

To qualify for the role, you must have 

• A Bachelor’s degree required 

• Typically, no less than 4 - 6 years of relevant experience

• Proficiency in Database Engineering 

• Expertise in Quality Assurance and Testing 

• Familiarity with Quality Lifecycle Management 

• Knowledge of Quality Standards of Products and Services 

• Understanding of System Development Lifecycle 

• Ability to define, analyze, and map Technology Business Requirements 

• Experience in Technology Project Management 

• Skills in Test Automation 

• Knowledge of Testing Methods 

• Familiarity with Technology Strategy, Vision, and Roadmap 

• Strong relationship-building and management skills 

• Ability to communicate with impact 

• Digital fluency and emotional agility 

• Skills in hybrid collaboration and commercial acumen 

• Experience in leading teams and managing change 

• Proficiency in negotiation and influencing 

Ideally, you’ll also have 

• Experience with Agile methodologies 

• Familiarity with cloud technologies and services 

• Knowledge of AI and machine learning applications in quality assurance 

What we look for 

We seek individuals who are not only technically proficient but also possess strong leadership qualities. Top performers are those who demonstrate a commitment to excellence, a passion for innovation, and the ability to inspire and motivate others. They thrive in collaborative environments and are dedicated to delivering exceptional results for our clients.