Forensics - Insurance and Federal Claims Services - Senior Manager - Chicago

EY's Forensics Insurance and Federal Claims Services practice specializes in helping clients achieve their financial recovery goals following disaster events such as hurricanes, fires, tornadoes, cyber incidents, and other catastrophic losses. We assist some of the most complex public and private sector entities with insurance recovery, claims preparation, compliance, and financial analysis.

The opportunity

We are seeking an experienced insurance claims professional to join our practice as a Senior Manager. In this role, you will lead complex insurance claims engagements and serve as a trusted advisor to clients navigating significant property, business interruption, cyber, construction, and other commercial insurance losses.

You will work alongside forensic accountants, valuation professionals, attorneys, risk managers, brokers, and insurers to develop and execute claim strategies, manage engagement teams, and support clients through all stages of the claims process. This position offers exposure to some of the largest and most complex claims arising from hurricanes, wildfires, cyber incidents, operational disruptions, construction losses, and other catastrophic events.

Your key responsibilities

In this role, you will manage the analysis, preparation, and presentation of complex commercial insurance claims on behalf of policyholders. You will lead engagement teams responsible for evaluating financial and operational impacts, developing claim methodologies, and preparing claim submissions that withstand insurer scrutiny. You will work directly with clients, brokers, insurers, adjusters, attorneys, engineers, and other stakeholders to drive engagements from initial loss assessment through claim resolution. Responsibilities include overseeing claim strategy, reviewing analyses and deliverables, coordinating responses to carrier information requests, managing engagement economics and timelines, and mentoring team members. This role will leverage your technical insurance claims expertise while providing opportunities to build client relationships, develop junior professionals, and contribute to the continued growth of the practice.

Travel and presence at client sites, along with in-office presence will be required.

Skills and attributes for success

• Manage multiple client engagements and deliver high-quality services on time and within budget.
• Lead engagement teams and provide oversight of technical analyses and client deliverables.
• Develop and maintain strong relationships with clients, brokers, insurers, and other stakeholders.
• Serve as a trusted advisor by helping clients navigate complex insurance recovery challenges.
• Demonstrate strong analytical, project management, and problem-solving skills.
• Review and evaluate complex claim calculations, supporting documentation, and engagement work products.
• Coach, mentor, and develop staff and senior team members through active feedback and professional development.
• Identify opportunities to expand existing client relationships and support business development initiatives.
• Work effectively across multidisciplinary teams and manage competing priorities in a fast-paced environment.

• Leverage technology and innovation to enhance engagement delivery and team effectiveness.

To qualify for the role you must have

• A bachelor's degree in accounting, finance, economics, risk management, insurance, or a related field.
• 8+ years of relevant experience in insurance claims, forensic accounting, dispute advisory, consulting, or a related field.
• Experience managing complex commercial insurance claims or insurance-related consulting engagements.
• Strong understanding of property damage, business interruption, extra expense, cyber, builder's risk, or other commercial insurance claims.
• Experience supervising engagement teams and reviewing work products.
• Achieved a professional designation, such as CPA, CFA, CFE
• Strong written and verbal communication skills with the ability to present complex information to executive-level stakeholders.

• Excellent project and time management skills and the ability to prioritize when working on multiple engagements.
• Strong negotiation and influencing skills, and the confidence to communicate complex technical concepts to a wide range of audiences 
• A quantifiable history of business development success  

• Proficiency with Microsoft Excel, Word, and PowerPoint.
• The ability and willingness to travel and work in excess of standard hours when necessary
• Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations

Ideally, you’ll also have

• Experience working for an insurance carrier, independent adjusting firm, broker, forensic accounting firm, or consulting organization.
• Experience with large commercial property losses exceeding $10 million.
• Experience working with Fortune 500 companies.
• Experience in industries such as manufacturing, real estate, healthcare, hospitality, energy, infrastructure, or transportation.

• Experience supporting claim negotiations, mediations, or dispute resolution processes.

What we look for

We are looking for passionate leaders who are eager to assist organizations during their most critical times. A strong technical foundation is crucial, along with the ability to convert complex information into actionable insights. We value individuals who can build and maintain both internal and external relationships and are dedicated to deeply understanding our clients' needs. If you aspire to be part of a community of advisors making a significant impact on prominent businesses, this role is for you.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
  • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $160,800 to $333,800
  • Bay Area California offices – $167,600 to $347,700
  • All other offices locations in the US, including Sacramento – $134,000 to $305,900 
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

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EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.