Forensics - Insurance and Federal Claims Services - Insurance Adjuster - Manager

EY's Forensics Insurance and Federal Claims Services practice specializes in helping clients achieve their financial recovery goals following disaster events such as hurricanes, fires, tornadoes, cyber incidents, and other catastrophic losses. We assist some of the most complex public and private sector entities with insurance recovery, claims preparation, compliance, and financial analysis.

The opportunity

We are seeking an experienced insurance claims professional with a background in commercial claims adjusting to join our practice as a Manager. This role is ideal for a property, business interruption, cyber, builder's risk, or large-loss adjuster seeking to apply their claims expertise in a consulting environment.

As a Manager, you will lead complex insurance recovery engagements, advise clients through significant loss events, and oversee teams responsible for the preparation and presentation of multimillion-dollar insurance claims. You will work directly with corporate policyholders, brokers, insurers, adjusters, attorneys, engineers, and forensic accountants to help clients maximize and accelerate their financial recovery.

Your key responsibilities

You'll work with our clients' risk management teams, C-suite executives, operations and other key stakeholders, assisting them to recover from property damage, business interruption, and other types of covered losses. This work will include:

• Providing comprehensive financial, economic and strategic advice to companies with complex disaster recovery and insurance claims.
• Reading, summarizing and providing advice to clients regarding multiple types of insurance policies and their coverages.
• Developing claim strategies based on the insurance policy and claim type.
• Following a loss, advise clients throughout their financial recovery by exploring all available coverages afforded to them.
• Navigate how to properly track and place costs within the parameters of the policy for claim preparation.

Travel and presence at client sites, along with in-office presence will be required.

Skills and attributes for success

• Take responsibility for high quality execution and delivery of specific parts of the engagement
• Oversee multiple projects ensuring the work meets the client’s needs
• Develop yourself and others through seeking and offering on-the-job coaching
• Use technology to continually learn and share your knowledge with other team members
• Nurture relationships with professionals in other service lines and seek opportunities to work together
• Maintain a strong focus on the client and be responsive to their requests

• Establishing new relationships with prospective clients while maintaining and building relationships with current clients

To qualify for the role you must have

• Bachelor's degree in Accounting, Finance, Business, Risk Management, Insurance, Economics, or a related field.
• 7+ years of commercial insurance claims experience.
• Experience as a Property Adjuster, General Adjuster, Executive General Adjuster, Large Loss Adjuster, Complex Claims Specialist, Business Interruption Adjuster, or similar claims professional.
• Strong understanding of commercial property, business interruption, extra expense, cyber, builder's risk, or other first-party insurance claims.
• Experience managing large and complex losses involving multiple stakeholders.
• Achieved a professional designation, such as CPCU,  CPA, CFE, CFF
• Strong project management and client relationship management skills.
• Excellent written and verbal communication skills.
• Experience supervising, mentoring, or leading teams.
• The ability and willingness to travel and work in excess of standard hours when necessary
• Access to reliable transportation to/from the EY office and client sites. A driver’s license is strongly recommended as ride share and public transportation options may not be available in all locations

Ideally, you’ll also have

• Experience handling large commercial losses in excess of $10 million.
• Experience working with Fortune 500 companies and sophisticated risk management organizations.
• Experience coordinating with brokers, coverage counsel, engineers, and forensic accountants.
• Catastrophe claims experience.
• Business interruption or financial loss measurement experience.
• Prior experience serving as a technical resource within a carrier or independent adjusting organization.

What we look for

We are looking for passionate leaders who are eager to assist organizations during their most critical times. A strong technical foundation is crucial, along with the ability to convert complex information into actionable insights. We value individuals who can build and maintain both internal and external relationships and are dedicated to deeply understanding our clients' needs. If you aspire to be part of a community of advisors making a significant impact on prominent businesses, this role is for you.