Business transformation, Healthcare Provider Operations -Senior

Business transformation, Healthcare Provider Operations_Senior

#Healthcare

About our business

At EY Consulting, we are building a better working world by transforming businesses through the power of people, technology, and innovation. Our clients are at the heart of what we do. We’re focused on solving the key issues of our client buyers, building deeper relationships, and generating lasting value with significant impact.  

Our firm sets the standard for consulting services, fostering an environment that encourages career ownership at every stage. As a part of our team, you'll be at the forefront of this dynamic service line, driving change and delivering solutions that revolutionize business operations. You’ll help our clients in transformation and innovation efforts: driving growth, reducing costs, and managing risks proactively. 

Healthcare Consulting

Today’s healthcare environment in the post-COVID era is undergoing rapid change and transformation.  As healthcare organizations seek to stabilize operations and plan for a financially sustainable future, they are challenged to integrate transformative technology (Artificial intelligence, automation, etc.), adjust to patient-focused operations, and maintain operational discipline to withstand increasing financial pressures. As a manager within our Health consulting practice, you’ll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in transforming operations to meet the evolving demands of today's healthcare market.

The opportunity 

As a Senior Consultant on our Health team, you will play a key role in helping health systems and health insurance companies tackle their financial and operational challenges. You’ll contribute to important projects and work closely within teams, using your skills to turn complex data into clear, actionable insights. The health industry is experiencing an unprecedented surge, and our clients depend on us to steer them through transformative changes and pressing challenges. In this pivotal role, you will elevate client outcomes, improve access to care, support quality of care, and streamline the cost of care. If your drive lies in the healthcare sector and you excel in client-facing situations, this position is tailored for you.

Your key responsibilities 

You’ll spend most of your time teaming with our provider team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers, to assess and redesign clinical processes. 

As a Senior in our Health consulting group, you’ll work with clients across the following areas: 

• Operational improvement 
• Benchmarking and financial quantification 
• Cost reduction/revenue enhancement 
• Workflow redesign 

Skills and attributes for success 

• Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster an innovative and inclusive team -oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization 
• Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes 
• Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks 
• Demonstrate in-depth technical capabilities and professional knowledge 

Required qualifications

• A bachelor’s or master’s degree and approximately 3+ years of relevant work experience in healthcare, insurance, business analysis, consulting, or a related field.

• Approximately 2 years of healthcare consulting experience, preferably with prior experience in a consulting firm
• Assist in generating revenue within existing healthcare clients and in developing new prospects at the “C” level of large healthcare companies 
• Ability to manage a team of staff/senior consulting professionals 
• Ability to work collaboratively in a team environment (knows when to lead and when to follow) 
• Strong analytical and problem-solving skills, as well as excellent oral and written communication skills 

• A willingness to travel to meet client needs; travel is required as needed by the client. 
• Strong leadership skills and the ability to work collaboratively in a team environment, demonstrate inclusivity, and embrace diverse perspectives.

• Excellent presentation skills and the ability to communicate complex concepts effectively to all audiences while leveraging relevant data to generate insights and innovative solutions.
• Intellectual curiosity, the ability to take initiative and drive execution, and advanced analytical and problem-solving skills within a dynamic and evolving business landscape.
• Exhibits an agile and growth-oriented mindset.
• Possesses strong commercial awareness and has a desire to make a positive impact on global companies as well as domestic businesses, contributing to their long-term success.

Preferred qualifications

• Knowledgeable in relevant industry areas such as Health plans, health systems and healthcare specific applications.
• Exposure to operational improvement, benchmarking and financial quantification, cost reduction/revenue enhancement or workflow redesign within the health industry.

What we look for 

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you