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EY Catalyst Business Analyst

Location:  Cape Town
Other locations:  Anywhere in Country
Salary: Competitive
Date:  17 Jul 2024

Job description

Requisition ID:  1504043

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


To work with the EY Catalyst product team to develop market leading products as a part of EY’s Smart Factory solution. This role is for a senior business/systems analyst with extensive experience working in business-to-business application development teams.The core function of the role is to manage software requirements and related processes.


Essential Functions of the Job


  • Requirement gathering: Collaborate with stakeholders to gather, analyze, and document business requirements for new features and enhancements to existing products.
  • Process analysis: Evaluate existing business processes, workflows, and systems to identify inefficiencies and areas for improvement.
  • Functional specifications: Translate business requirements into clear and detailed functional specifications for development teams, ensuring alignment with business goals and user needs.
  • Data analysis: Analyze data to identify trends, patterns, and insights that can inform decision-making and product development efforts.
  • User Experience Optimization: Collaborate with the Product Owners and UX/UI designers to analyze user feedback, usability test results, and user behavior data to identify areas for improving the user experience, leading to increased user engagement and retention.
  • User Acceptance Testing (UAT): Work closely with QA teams to ensure that new features and enhancements meet business requirements and are ready for deployment.
  • Documentation: Create and maintain documentation, including user manuals, training materials, and process documentation, to support internal teams and clients.
  • Stakeholder management: Engage with stakeholders at all levels to understand their needs, communicate project status, and gather feedback to drive continuous improvement.



Analytical/decision making responsibilities


  • Define procedures on how requirements will be managed.
  • Determine ‘fit for purpose’ requirements.
  • Select the appropriate analysis and specification models and ensuring that requirements are of high quality.
  • Assess change requests related to requirements, determine overall impact and make recommendations.
  • Analytical skills and problem-solving skills to manage multiple projects simultaneously.
  • Ability to work independently – must be self-managed.



Knowledge and Skills Requirements


  • Demonstrated experience in crafting requirements as related to the business and users, as well as functional and non-functional specifications.
  • Experience in selecting and executing elicitation techniques such as interviews, exploratory prototypes, facilitated workshops, focus groups, observation, user task analysis, documentation study and surveys.
  • Experience in managing relationships with senior stakeholders internally.
  • Solid understanding of the following requirements models: stakeholder categories, actor tables, glossary, context diagram, data model, class model, data dictionary, event response tables, state diagrams, business rules, decision tables, process maps, use cases, and activity diagrams.
  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing. Must be able to produce client facing documentation.
  • Strong collaboration skills.


Job Requirements

  • Education
    • An honour’s level degree in computer science, information science or a relevant discipline; or equivalent work experience.
  • Experience
    • 7+ years in a Business Analyst role in a corporate environment.


What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 


  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team. 


The exceptional EY experience. It’s yours to build.



EY | Building a better working world 


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

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