Resource Management, Supervising Associate (Consulting)

The opportunity

EY’s people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone’s contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada’s top employers, EY continually strives to be a great place to work.

The Resource Management (RM) Supervising Associate is a member of the EY Canada Resource Management team supporting Consulting.  The RM Supervising Associate provides functional support to the Consulting RM Leader/Sub Service Line (SSL) RM Leads.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

As an RM Supervising Associate, you will be responsible for supporting deployment; development; and capacity management of Consulting client-serving professionals. You will be responsible for reporting requirements to effectively deploy client-serving professionals and provide them with meaningful career experiences.  You'll receive regular supervision to set appropriate priorities.

Deployment:

• Support Consulting RM SSL Leads in addressing complex scheduling assignments.
• Regularly review CRM/pipeline data to proactively match resources to committed deals/highly probable pursuits
• Conduct skill and bio/CV searches that focuses on matching project need(s) with required skills, development opportunities and project risk.
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Proactively identify resources that will become availability in short term (i.e. next 2-3 weeks)
• Proactively monitor and highlight unassigned resources in order to minimize unassigned time
• Regularly communicate material schedule changes to the RM SSL Lead(s)
• Communicate regularly with the Resource Management team on the status of staffing requirements

Teaming:

• Demonstrate effective teaming with RM team(s) by proactively/creatively responding to requests.
• Involved in ad hoc projects as required (i.e. task forces, reporting, process improvement committees, training manuals etc.)
• Identify ways to improve Resource Management processes
• Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model
• Partner with the Talent Team (i.e. HR) on Performance Management initiatives
• Actively supports Resource Management enablers including ProFinda; Retain; MERA; EYA; EY Discover; Mercury, etc.
• Work with peers across the Canadian RM team by contributing to RM priorities; task forces; and/or projects
• Provide effective coaching/mentoring to assigned counselees/direct reports (when assigned)

Reporting:

• Act as a subject matter resource on RM tools/enablers
• Assist with the creation of Service Line; Market and/or Competency reporting including utilization performance; forecasts; variance analysis; and capacity management analytics
• Create reports and pivot tables for deployment data

To qualify for the role, you must have:

• Experience staffing consulting roles/professionals
• Advanced Microsoft Excel skills
• Proficient in other Microsoft applications
• Strong analytical skills, with attention to detail
• English language skills - very strong written and verbal communication 
• French language skills a plus
• Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
• Strong problem-solving skills
• Flexible in adapting to constantly changing priorities
• Outstanding teamwork and interpersonal skills
• Confident at working independently and a self-starter
• Adept at handling multiple tasks, with strong organizational skills
• 3-5 years of relevant work experience
• Experience in a professional services firm desirable

Education

• Bachelor's degree, or equivalent work experience 

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• British Columbia/Ontario: $75,600 to $113,400

Inclusiveness at EY 

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. 

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.